BLUEPRINT OPERATIONS Salary
FORTUNE HOUSE NORTHGATE TERRACE NEWARK ON TRENT NG24 2EU ENGLAND
TIN: 09388354
BLUEPRINT OPERATIONS Premium profile inactive Premium profile inactive
Earnings on positions in BLUEPRINT OPERATIONS
BLUEPRINT OPERATIONS is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Responsibility
- customer Service Administrator
- responsible for communicating clearly and effectively with Product, Operations, Service Support Centre , and Finance teams when required
- responsible for reporting any cases that require escalation to the Line Manager or Director of Operations
- responsible for supporting and communicating within the team on ad-hoc tasks
- responsible for attending to the scheduled machines and system training, taking notes and utilising new skills efficiently
- responsible for processing all types of orders in Salesforce and SAP systems. . Also, taking responsibility for any other enquiries incoming to Salesforce inbound cases
- responsible for chasing customers for outstanding spare returns with close cooperation with the Operations Team
- responsible for constantly learning and expanding knowledge about the product, spares and any changes that may affect the team and business
Requirements
- suitable to excellent interpersonal and communications skills
- good organisational and time management skills
- experience within Customer facing roles , ideally in a fast-paced environment
- excellent attention to detail is essential
- experience in accurately processing orders with an understanding of stock movement and control
- knowledge of SAP and Salesforce CRM is desirable, along with the ability to quickly learn new systems
- the ability to work effectively under pressure whilst meeting set deadlines and always maintaining accuracy
- excellent communication skills and the ability and desire to go ‘above and beyond’ to promote customer excellence are essential
Earnings on positions in BLUEPRINT OPERATIONS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2083 £