BLOWFISH TECHNOLOGY

Responsibility

• ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket
• escalating unresolved tickets to 3rd Line Support Engineers when required
• proactive maintenance through monitoring, patch management and administration of customer and internal IT estate

Requirements

• technical support: 4 years
• customer service: 3 years
• ormskirk: reliably commute or plan to relocate before starting work

Earnings for position it support engineer

Responsibility

• call potential customers from supplied data
• identify new business opportunities
• book qualified appointments with senior decision makers
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• being able to balance quality vs quantity in your calling activities
• logging of new opportunity contract end dates
• hitting set individual KPI’s
• good organisational skills to manage a diary of call backs when a customer requests a scheduled call back
• attention to detail as accuracy of work is vital to the operation

Requirements

• 1 years’ previous experience in a B2B sales environment will be a distinct advantage
• understanding exactly what new business B2B telemarketing involves
• ability to identify opportunities to do business is essential
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• strong communication skills
• strong written/admin skills
• target/commission driven
• motivated with a desire to succeed

Requirements

• hosting & Server knowledge

Earnings for position junior developer

Benefits

• laptop