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BLACKSTAR SOLUTIONS is looking for employees for positions:
operations administrator
operations administrator
Working hours
full-time | Part-time
Language
english
Requirements
further Education Qualifications
Salary
salary
Education
GCSE or equivalent
Responsibility
answering inbound calls to Blackstar’s main numbers and transferring to colleagues or departments when necessary
providing simple quotes for our smaller clients and on behalf of Operations Team or Account Managers for other clients when requested
obtaining quotes & stock updates from our suppliers on behalf of sales team when required
escalate to suppliers and proactively chase for order progression to ensure key deliverable dates are met
assisting with all business administration tasks including analysis of customer billing data, dispatching customer orders, managing stock inventory and ad-hoc administration duties as and when requested by line manager
reporting any issues in order placement or planning to the reporting line manager for early resolution
provide service to our mobile customers, triaging and resolving support tickets, escalating if necessary
processing small & simple orders accurately and in a timely fashion for house accounts and on behalf of sales team when required
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