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BIG HELP GROUP is looking for employees for positions:
housing officer
housing officer
Working hours
full-time | Permanent
Salary
salary
Requirements
be compassionate and empathetic with your client's situation
have computer literacy skills and have some experience of working with databases
show initiative and be proactive when managing your case load and interacting with your clients and agencies you're working with
act with integrity and respect when working with all clients, agencies, and individuals
have excellent communication, negotiation, and advisory skills, both written and verbal when interacting with a range of agencies and individuals
work flexibly as part of a team
have strong crisis management skills and ability to deal with stressful and difficult situations
have a good understanding of domestic abuse including impact of domestic abuse on children
Responsibility
identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist
work with high risk victims of domestic abuse to help them access service to keep them and their children safe
develop and strengthen links with local authorities and key agencies to improve awareness of domestic abuse and sexual violence/abuse and its impact across the community
establish and maintain positive, proactive, and innovative working relationships, pathways, and referral routes with partner's agencies across Sunderland and the North East Coast
focus on and prioritise high risk cases and provide a pro-active, short term crisis intervention service through individual safety planning and personal support
to undertake all other reasonable tasks requested by the Line Manager
comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to the work
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