customer service administrator
Responsibility
- company Information
- benjamin Moore is famous for the exceptional beauty of its colours and for producing the finest quality paint products
- job Summary
Show more +12 - we are currently recruiting for a Customer Service agent and Sales Administrator to join our growing team
- benjamin Moore is a leading North American decorative paint brand and is widely regarded as a worldwide leader in colour and design
- they will have strong communication skills and be comfortable conversing over the telephone with a variety of types of customers
- key Responsibilities
- benjamin Moore UK distributes across the whole of the UK through a growing network of Showrooms and Authorized Stockists as well as our thriving e-commerce platform
- order processing – receiving and processing telephone, email and internet orders
- we are looking for a professional, personable and enthusiastic person who will help us to deliver the highest levels of customer service and operational effectiveness to our stockist, professional painter, interior designer and homeowner customers
- skills Required
- excellent communication skills – will be required to communicate with professional painter, homeowner and designer customers over the telephone
- works well under pressure – will be required to stay calm and positive in a busy work environment
- customer enquiries – responding to in-bound customer enquiries via telephone and email including order taking, product and colour support and issue resolution
- IT literate – will be required to process customer's orders efficiently through various computer-based systems
Requirements
- customer service: 2 years
- sales administration: 1 year
Salary in other companies in the position customer service administrator
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| RESOURCE SOLUTIONS | 2560 £ | 2500 £ 4000 £ |
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