BELLS MOTOR GROUP is looking for employees for positions:
service technician
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Requirements
willingness to learn
all of our opportunities receive a really good response and so we’re looking for you to demonstrate why you stand out from the crowd
team working/working with others
we’re not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles, and really engage in the recruitment process
the Volvo Apprenticeship Programme commits to supporting the development of its Apprentices technical, employability, and broader personal development skills, to ensure they can progress and develop their career
the motivation for the role/automotive and engineering interest
personal responsibility and career ownership
that is why when it comes to selecting the right people to become apprentices, it’s as much about attitude as it is about vocational and academic success
customer service administrator
Working hours
full-time | Permanent
Benefits
service car
Requirements
customer Service: 2 years
Responsibility
to carry out any other reasonable duties as directed to ensure the efficient and smooth running of the service Department
advise warranty/goodwill procedures to the customer where required
to raise work orders for sales department and progress into the system
delivery driver
Working hours
full-time
Responsibility
your duties will include delivery and collection of vehicles to customer premises as required
delivery of Automotive parts to our Trade Customers
provide a professional and efficient service to customers
ensure that the vehicles are driven in a safe and professional manner
Requirements
excellent communication skills
previous experience in a customer facing environment
A passion for customer satisfaction
full UK Clean Driving Licence
good time management
driving: 2 years
service advisor
Working hours
full-time | Permanent
full-time
Responsibility
to make customer bookings, plan customer arrival times and facilities available for loan car and courtesy transport
to raise work orders for sales department and progress into the system
to load the workshop accurately using Dealership prescribed reservation systems and methods in conjunction with other staff
take responsibility for customer vehicles, keys and parking
notify and obtain customer approval for additional work required and document
to deal with customer requirements for service and repair in an efficient and courteous manner ensuring every opportunity is taken to maximise aftercare sales and progress Customer satisfaction
present completed vehicle to customer personally, advising of future service or repair priorities and ensuring customer satisfaction with work carried out
produce and present invoices for payment providing explanation of charges and warranty/goodwill procedures where required
Requirements
automotive Service Advisor: 2 years
automotive Service Advisor: 1 year
vehicle technician
Responsibility
bells Motor Group are seeking a vehicle technician at our dealership in Northampton
you will need to achieve productivity targets and respond to customer satisfaction results
punctuality, ability to work as part of a team and a hard working attitude are essential
in return you will be provided with a manufacturer training plan, health plan and access to company pension scheme
main dealership experience - 3 years minimum
minimum of NVQ Level 2 experience
smart and presentable
as a Vehicle Technician you will be carrying out vehicle services and repair work to a high standard with accurate fault diagnosis and first time fix and providing excellent customer service
Requirements
technical Skills: Strong mechanical and electrical knowledge, ability to perform routine maintenance and repairs
attention to Detail: Ensuring high-quality work and adherence to manufacturer standards
main Dealer: 3 years
diagnostic Skills: Ability to accurately diagnose and report on vehicle defects
problem-Solving: Addressing and resolving issues efficiently and effectively
communication Skills: Clear and effective communication with team members and other departments
physical Fitness: Ability to perform physically demanding tasks and work in various conditions
qualifications: NVQ Level 2 or equivalent in Vehicle Maintenance and Repair is required
sales executive
Benefits
company car
Requirements
proven experience in B2C sales with a strong track record of meeting or exceeding targets
excellent communication skills, with the ability to engage effectively with clients
strong interpersonal skills and a customer-focused mindset
automotive Sales: 1 year
Responsibility
maintaining great standards in the showroom, including all relevant point of sale
sales ledger clerk
Requirements
accounts: 2 years
Responsibility
liaising with managers daily to ensure Cash Sales are clear
setting up of new Customer accounts and maintaining existing account details
sales administrator
Responsibility
ensure vehicles are ordered exactly to customer requirements
processing vehicle orders, taxing vehicles, supporting Retail Managers to collate finance paperwork and order tracking details
managing a heavy workload and prioritising work schedules
collate and record all new and Used vehicle delivery information
assist the sales staff with the order progression and customer contact
in this busy and varied role you will work closely with the sales department to complete and process customers’ vehicle orders, and all associated administration
on completion of the vehicle sale ensure routing of documentation to all appropriate departments
arrange Registration and Vehicle Excise Licenses for all sold vehicles
Requirements
previous experience of Vehicle Sales Administration would be advantageous, however training will be provided for the right individual
you will be an excellent communicator with outstanding administrative skills and attention to detail
an ability to work to a high standard and to ensure all paperwork is submitted securely and accurately
motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided
automotive Sales Adminstrator: 2 years
working as part of a team, you will have the ability to engage with other members of the dealership to encourage a smooth and efficient service for our customers
workshop controller
Responsibility
to instruct Technicians concerning repair procedures and contact Manufacturers Technical Departments if necessary
to be responsible for Technician apprentice training and supervision
service Manager /Group Aftersales Manager
all workshop staff including Service Technicians and Apprentices
to ensure that authority for additional work is obtained by reception staff in the correct manner
be familiar with manufacturer warranty/goodwill procedures
to be responsible for individual Technician and overall workshop efficiency and First Time Fix
to approve work order and ensure times allotted are not exceeded and that additional work is recorded accurately
Education
experience: Motor Trade Experience / Workshop Experience
work Location: In person
Requirements
automotive: 4 years
parts advisor
Responsibility
to be fully aware of the usual trading terms and account procedures of the dealership
to maintain up-dated displays at all times providing high quality merchandising of parts and accessories
to participate in personal development and attend training courses both internally and externally
to ensure that all customers and internal Parts needs are dealt with promptly and courteously responding immediately to requests for parts
to ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed
to report any stock damage or stock losses to the manager without delay
to ensure that the work area is kept to a high standard of cleanliness and that Health and Safety and COSHH requirements are adhered to at all times
to assist in out of hours stock checks when required