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BEAMING is looking for employees for positions:
it support engineer
it support engineer
it support engineer
service administrator
network engineer
Working hours
full-time
Requirements
minimum three years’ experience working on an IT helpdesk delivering technical support
must have worked with business customers and be used to dealing with IT directors
problem solving skills with the ability to think independently
great knowledge of Microsoft products and licences, with accreditation an advantage
good communicator with strong customer care skills and business acumen
excellent understanding of data security
must have worked with on-premise, hybrid and cloud configurations
able to plan effectively and prioritise work
Responsibility
we are looking for a new member of the technical helpdesk team to play a key role in supporting customers at Beaming, a specialist Internet Service Provider
so, if you want a new chapter in your career, want to work with a wider range of interesting customers, or want a chance to further your knowledge, please see if you meet the criteria below
to take up this position, you must be a team player, take pride in your performance and own problems on behalf of clients
you will be able to ask the right question to get to the heart of the matter and identify potential obstacles, so as to work out the best solution
you will be working with business customers of all sizes across the UK, so must be comfortable dealing with business owners and directors and you will need to communicate effectively with customer IT teams and suppliers
every day is different on our helpdesk and there is always something to learn, so if you like expanding your technical expertise and are keen to apply your knowledge, this role is for you
do you like working with Microsoft products to solve clients’ issues? Do you have a desire to know how things work? Are you motivated to work at a fast pace with the latest technologies?