BCAL Salary

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66 HIGH STREET BANGOR BT20 5AZ NORTHERN IRELAND
Phone:  +44 1933 440024
  https://www.bcal.co.uk
TIN: NI684784
  Other service activities
Rating of the company

Reviews BCAL Bangor
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Earnings on positions in BCAL

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BCAL is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time

Responsibility

  • an individual who effortlessly demonstrates our values and behaviours, proudly representing The BCAL brand
  • contact customers prior to their inspection and collection to confirm appointment and confirm requirements for the day of appointment
  • create and amend inspections and collections on BCAL and B2B clients’ systems, ensuring all information is accurately entered
  • ensure customer details held are up to date and accurate
  • ensure systems are updated with all customer contact points and vehicle status to ensure accurate reporting to the client
  • written communication to customers to confirm booking details
  • an individual who embraces a culture of great conversations every time, exceeding customers’ expectations and working to continuously improve the customer journey
  • inbound and outbound calls to customers, providing accurate information and advice to customers regarding end of contract process