BATTERY GROUP Salary
UNIT 10 CAPITOL COURT DODWORTH BARNSLEY S75 3UD ENGLAND
TIN: 12126584
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Earnings on positions in BATTERY GROUP
BATTERY GROUP is looking for employees for positions:
sales administrator
Working hours
- full-time | Permanent
Responsibility
- the role entails working on one of our rapidly expanding marketplaces such as eBay, Amazon and Shopware
- processing customer orders, queries and complaints to the highest standard
- processing customer returns, ensuring all customers who return their items receive replacements or refunds in a timely manner
- the candidate needs to be dynamic, hard-working, and passionate about customer service
- improve sales over the phone so that the customer service team can become a profit centre
- liaise with delivery companies, investigate delivery and return issues, handle courier claims
- self-motivation and good communication skills are essential
- research and respond to competitors’ activities on the selected marketplace
Requirements
- experience of working in sales
- be data and insight driven
- the ability to work quickly & accurately and pay attention to detail
- exceptional organisational skills
- previous Customer Service Experience
- excellent communication skills - both written and verbal, articulate with good spelling and grammar
- ability to work well as part of a team as well as using initiative
- good understanding of logistics