BATHROOM CITY  Salary

UNIT 15 TYSELEY INDUSTRIAL ESTATE, SEELEYS ROAD, TYSELEY BIRMINGHAM B11 2LQ

BATHROOM CITY
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BATHROOM CITY is looking for employees for positions:

customer service administrator

Working hours

  • full-time

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • communicating with customers by phone, email and in person on a daily basis
  • liaise with the company suppliers to get updates on orders
  • book out deliveries with customers
  • communicating with logistic partners
  • arrange collections, delivery of replacement item and repairs with customers
  • organize resolutions to customer issues in appropriate time scale
  • correspondence and email management as and when required

Requirements

  • we are looking for a person to join our inhouse growing team with an appropriate proven track record
  • multi skilled with extensive experience and ready for a long term career at Bathroom City
  • ability to work independently and manage your time efficiently reporting directly to management
  • work within a young team in a busy open office environment
  • experience in Sage software is useful but not essential
  • experience within the bathroom related industry would be an advantage. However, training will be provided by our experienced team
  • customer service: 1 year