3rd line support engineer
3 the last 21 days, recently 2022-12-28
Responsibility
- assist the Head of IT to ensure business developments are supported by appropriate IT solutions
- maintain all necessary IT procedures and ensure that all systems are supported by the necessary documentation and manuals
- manage implementations of new systems and take ownership of IT projects within the business
Show more +4 - manage incidents through the service desk
- undertake administration, proactive monitoring and maintenance of the infrastructure and IT systems
- mentor other members of the IT team
- assist/Train staff on any IT aspects as appropriate
Requirements
- microsoft certifications and Cisco certifications - desirable but not essential
- HP Server Hardware
- microsoft SfB server
Show more +15 - minimum of 3 - 5 years’ experience working in a network / infrastructure support role
- minimum of 3 - 5 years' experience working in a network / infrastructure support role
- microsoft SharePoint
- proven and demonstrable experience in implementing and supporting IT infrastructure including servers, networks , and security
- cisco Wireless Lan Controller
- general commercial and operational awareness of impact of business / user requirements
- understanding or knowledge of ERP systems
- excellent interpersonal, business management and customer-service skills
- understanding of telephony systems
- excellent customer service skills, always striving to exceed expectations and to improve services to meet customer and business needs
- full UK driving licence and valid passport
- good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
- ability to work to tight deadlines
- experience of planning and prioritising workload
- proactive and solutions driven
Salary in other companies in the position 3rd line support engineer
| APACHE ASSOCIATES | 8900 £ | 4800 £ 8900 £ |
| HARVEY LAWRENCE | 8000 £ | 4800 £ 8900 £ |
| AKKODIS | 7000 £ | 4800 £ 8900 £ |
| VIQU | 6750 £ | 4800 £ 8900 £ |
| PROACTIVE APPOINTMENTS | 5208 £ | 4800 £ 8900 £ |
| MODIS | 5000 £ | 4800 £ 8900 £ |
| TECH IT | 5000 £ | 4800 £ 8900 £ |
| PRECISE PLACEMENTS | 5000 £ | 4800 £ 8900 £ |
| TECHNET IT RECRUITMENT | 5000 £ | 4800 £ 8900 £ |
| LA FOSSE ASSOCIATES | 4800 £ | 4800 £ 8900 £ |