BAMFORD  Salary

19 MOSSOP STREET LONDON SW3 2LY

BAMFORD
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BAMFORD is looking for employees for positions:

food and beverage manager

Working hours

  • full-time

Language

  • english

Responsibility

  • bamford Wellness Spa
  • moreton-in-Marsh, Oxfordshire
  • ensure exceptional familiarity with all retail products and treatments, classes and recommend confidently and maximise sales to our clients
  • 40 hours per week, £30,000 per annum plus commission on Retail
  • you will be responsible for the maintain of standards of the spa and retail
  • manage all client bookings, using our online system, whilst liaising with the Therapist team on their schedules to increase appointment occupancy
  • ensure all treatment questionnaires are fully completed
  • support the Spa Manager with any other ad-hoc duties

Requirements

  • knowledge of a booking system is preferable
  • high standards and a passion for exceeding customer expectations
  • you will be a customer service professional, have a positive and bubbly personality and have natural flair for luxury service delivery
  • ability to demonstrate and instil exceptional customer service standards
  • excellent communication skill and confident in dealing with issues, escalating to the relevant manager if required
  • A strong eye for detail
  • the ideal candidate will have previous experience working in a Luxury SPA or within the luxury hospitality industry, ideally at a Senior Front of House Level
  • proactive approach to your work