BAMBOO

Rating of the company
1ST FLOOR, GRENVILLE HOUSE NELSON GATE SOUTHAMPTON SO15 1GX ENGLAND
TIN: 05629336
https://bambooclothing.co.uk
Finance and Insurance
Rating of the company

Salary at BAMBOO

Earnings on positions in BAMBOO

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BAMBOO is looking for employees for positions:

digital marketing executive

Responsibility
  • ability to write great content and adapt tone of voice for varied brands; new webpages, articles, blog posts and more
  • creating content for social media; LinkedIn, Facebook, Twitter, and Instagram
  • update existing webpages to improve overall quality and ensure the information is relevant and up to date
    Show more +5
Requirements
  • crucial to have strong copywriting skills with a solid grasp of grammar
  • strong knowledge of SEO
  • experience managing social media channels and a scheduling tool like Hootsuite
    Show more +5
Current offers for the position:

Digital Marketing Executive London

Digital Marketing ExecutiveLocation: London office & hybrid workingReports to: Digital Marketing ManagerHours: 9am – 5.30pm Monday to Friday (flexible)Benefits: Competitive Salary, Pension Scheme, Discretionary Bonus (based on individual and company performance), Life Cover (4x basic salary), 25 days holiday (pro-rata), Perkbox, Dental Scheme, Private Medical Insurance, Income Protection Insurance, Cycle to Work Scheme, Help@Hand GP and Counselling Support.The Company:Bamboo is an award-winning fintech - new in design and spirit but at the same time a mature consumer finance business. We have over £500 million of lending under our belt since we first started back in 2014. We hunkered down at the start of the Covid pandemic to ensure we did the right thing by our customers and protected the business – we are back growing fast again and have big ambitions.We are passionate about customer service and proud and humbled that we have an 'Excellent' Trustpilot score of 4.9, which is rare in the financial services industry. We have won many industry awards, such as the ‘’Consumer Credit Awards’’ award for ‘Best Personal Loan Provider’ in 2017, 2018, 2019 and 2021 and the Lending Awards’ ‘Customer Service Excellence – Alternative Lending’ award in 2019. We have just won the ‘’Treating Customers Fairly Champion’’ award in the Consumer Credit Awards this year. We are very proud of this recognition and feel that it shows our commitment to offering superb service.We know we must continue to work hard to provide a great service to our customers and earn their trust and loyalty and keep at the cutting edge of innovation in our sector. There are nearly 100 of us at Bamboo, primarily based in London (near Waterloo) and Southampton (also on top of the central station) and at home!The Bamboo culture is the heart of our business, we actively promote and enco

full-time | Permanent
Responsibility: ability to write great content and adapt tone of voice for varied brands; new webpages, articles, blog posts and more, creating content for social media; LinkedIn, Facebook, Twitter, and Instagram, update existing webpages to improve overall quality and ensure the information is relevant and up to date, copywriting with SEO principles
Requirements: crucial to have strong copywriting skills with a solid grasp of grammar, strong knowledge of SEO, experience managing social media channels and a scheduling tool like Hootsuite, experience using a CMS system
We offer: bonus scheme
Salary: salary
Software: illustrator, photoshop
Job position: digital marketing executive
2023-03-22

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LSL CAPITAL 3000 £
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customer services manager

low salary - 42% lower than the average in this position
Earnings for position customer services manager

customer services manager - How much money do you make working at this position?
Average salary at company BAMBOO is 1771£.
The national average salary is 3000£.

1800 £
Lowest
3400 £
Average
5000 £
Highest
Current offers for the position:

Customer Services - Customer Account Manager Southampton

Job title: Customer Account Manager (CAM) Location: Southampton central, opposite Southampton central train station Reports to: Servicing Team Leader Hours: 37.5 hours per week between 8am-8pm Monday to Thursday & 8:30-5pm Friday. Currently 1 x Saturday...

location:Southampton central, opposite Southampton central train station, bonus Scheme: Dependent on your performance plus the business’s performance, you will be enrolled in our quarterly bonus scheme once you’ve successfully passed probation, working Hours:We believe in a work-life balance and the importance of having some you time, we therefore ensure that everyone at Bamboo gets a 5pm finish every Friday, 22 Days Holiday plus bank holidays: Increases with each year of service up to max of 25 days
Requirements: enthusiasm: You will have an awesome attitude, genuinely care about helping others and be passionate about delivering service that will leave our customers with one less thing to worry about
Job position: customer services manager
2023-03-22
£21,255 - £28,000 per annum

Customer Services - Customer Account Manager - Full Time Southampton

Why Choose Bamboo?Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with the customer at the forefront of any decisions that we make.Our amazing Trust Pilot reviews: https://uk.trustpilot.com/review/bambooloans.comWhat is the Role?As a CAM, you will be given the tools and training to provide exceptional service to all customers, ensuring you establish the customers financial and personal circumstances to allow you to provide sustainable repayment strategies based on the customers’ needs, whilst always doing the right thing.You WILL make a difference at Bamboo – to your customers, your colleagues, and the business. Our success, reputation and customer satisfaction will be a direct reflection of the actions you take, and you’ll be a key part of our dynamic team helping our business to reach new goals and grow. Passion is key!Communication: Primarily outbound and inbound calls to customers and some third-party companies (debt management, insolvency firms etc.), however communications are based on our customers’ needs and sometimes include email & SMSManaging existing loan accounts: Rehabilitating and collecting payments which also proactively identifying issues, establishing and implementing solutions and answering/actioning any queriesTailored support: Confidently helping those in vulnerable situations by providing support and personalised solutions, whilst accommodating for any individual needs. Training for this would be provided, if needed!What Are We Looking For?Strong communication and negotiation skills: Listen, empathise, negotiate, a

Requirements: enthusiasm: You will have an awesome attitude, genuinely care about helping others and be passionate about delivering service that will leave our customers with one less thing to worry about
full-time | Permanent
We offer: bonus scheme
Salary: salary
Job position: customer services manager
2023-02-14

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underwriter

3 the last 117 days, recently 2023-09-15
Responsibility
  • reports to: Underwriting and Fraud Manager
  • hours: Full-time – the role may require an occasional Saturday shift of 9am-2pm
  • location: Central Southampton. Office based during Training/Probation, hybrid working agreed at discretion after probation, minimum of 3 days per week in the office
Requirements
  • strong eye for detail
  • good telephone skills
  • working effectively in a fast-paced environment, being able to react well to change and have the ability to multitask
    Show more +3
Current offers for the position:

Underwriter Southampton

Job title: Customer Services Agent - UnderwritingLocation: Central Southampton. Office based during Training/Probation, hybrid working agreed at discretion after probation, minimum of 3 days per week in the office.Reports to: Underwriting and Fraud ManagerHours: Full-time (37.5 hours per week) – the role may require an occasional Saturday shift of 9am-2pm.Why Choose Bamboo?Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with the customer at the forefront of any decisions that we make.Our amazing Trust Pilot reviews: https://uk.trustpilot.com/review/bambooloans.comWhat is the Role?The roles primary focus is assessing loan applications in our queue in the following ways:· Ensuring Assessing any documents received and ensuring they are legitimate and meet policy – so an eye for detail and accuracy is essential.· Reviewing Bank Statements and Open Banking Reports to be able to accurately calculate key income and expenditure figures and be able to perform an analysis of information received.· Occasionally calling customers to discuss the application and request further information/clarification where appropriate.· From time to time an Underwriter may assist our Contact Centre, who we work closely with, therefore a passion for customer service and a good telephone manner are important to this role.What Are We Looking For?Credentials:· Previous experience in a customer service or financial services environment is ideal.· Previous experience where an element of reviewing doc

full-time | Permanent
Requirements: strong eye for detail, good telephone skills, working effectively in a fast-paced environment, being able to react well to change and have the ability to multitask, A positive attitude and mindset
We offer: bonus scheme
Salary: salary
Job position: underwriter
2023-09-15

Trainee Underwriter Southampton

Location: Central Southampton. Office based during Training/Probation, hybrid working agreed at discretion after probation, minimum of 3 days per week in the office.Reports to: Underwriting and Fraud ManagerHours: Full-time (37.5 hours per week) – the role may require an occasional Saturday shift of 9am-2pm.Why Choose Bamboo?Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with the customer at the forefront of any decisions that we make.Our amazing Trust Pilot reviews: https://uk.trustpilot.com/review/bambooloans.comWhat is the Role?This is an ideal role for someone looking to begin into a career in Financial Services and would suit someone who doesn’t necessarily have experience in Underwriting or Fraud but instead has an eye for detail, an analytical and methodical mind, and an appetite for learning. If you think this is you then we would love to hear from you, don’t be put off by a perceived lack of experience.The roles primary focus is assessing loan applications in our queue in the following ways:· Assessing documents our customers send us and ensuring they are legitimate and meet policy – so an eye for detail and accuracy is essential.· Reviewing Bank Statements and Open Banking Reports to be able to accurately calculate key income and expenditure figures and be able to perform an analysis of information received.· Occasionally calling customers to discuss the application and request further information/clarification where appropriate. The role will involve telephone work so a candidate should be fully aware of this and be happy to speak via tele

Responsibility: location: Central Southampton. Office based during Training/Probation, hybrid working agreed at discretion after probation, minimum of 3 days per week in the office, reports to: Underwriting and Fraud Manager, hours: Full-time – the role may require an occasional Saturday shift of 9am-2pm
Requirements: A curious, analytical, and methodical mind, strong eye for detail, good telephone skills, working effectively in a fast-paced environment, being able to react well to change and have the ability to multitask
full-time
We offer: bonus scheme
Salary: salary
Job position: underwriter
2023-09-07

Trainee Underwriter Southampton

Job title: Trainee UnderwriterLocation: Central Southampton. Office based during Training/Probation, hybrid working agreed at discretion after probation, minimum of 3 days per week in the office.Reports to: Underwriting and Fraud ManagerHours: Full-time (37.5 hours per week) – the role may require an occasional Saturday shift of 9am-2pm.Why Choose Bamboo?Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with the customer at the forefront of any decisions that we make.Our amazing Trust Pilot reviews: https://uk.trustpilot.com/review/bambooloans.comWhat is the Role?The roles primary focus is assessing loan applications in our queue in the following ways:· Ensuring Assessing any documents received and ensuring they are legitimate and meet policy – so an eye for detail and accuracy is essential.· Reviewing Bank Statements and Open Banking Reports to be able to accurately calculate key income and expenditure figures and be able to perform an analysis of information received.· Occasionally calling customers to discuss the application and request further information/clarification where appropriate.· From time to time an Underwriter may assist our Contact Centre, who we work closely with, therefore a passion for customer service and a good telephone manner are important to this role.What Are We Looking For?Credentials:· Previous experience in a customer service or financial services environment is ideal.· Previous experience where an element of reviewing documents and where ey

full-time | Permanent
Responsibility: reports to: Underwriting and Fraud Manager
Requirements: strong eye for detail, good telephone skills, working effectively in a fast-paced environment, being able to react well to change and have the ability to multitask, A positive attitude and mindset
We offer: bonus scheme
Salary: salary
Job position: underwriter
2023-05-22

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customer service agent

Current offers for the position:

Customer Service Agent - Full Time Southampton

Why Choose Bamboo?Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with the customer at the forefront of any decisions that we make.Our amazing Trust Pilot reviews: https://uk.trustpilot.com/review/bambooloans.comWhat is the Role?As a Customer Service Agent, you will be given the tools and training to provide exceptional service to all customers, ensuring you establish the customers financial and personal circumstances to allow you to provide sustainable repayment strategies based on the customers’ needs, whilst always doing the right thing.You WILL make a difference at Bamboo – to your customers, your colleagues, and the business. Our success, reputation and customer satisfaction will be a direct reflection of the actions you take, and you’ll be a key part of our dynamic team helping our business to reach new goals and grow. Passion is key!Communication: Primarily outbound and inbound calls to customers and some third-party companies (debt management, insolvency firms etc.), however communications are based on our customers’ needs and sometimes include email & SMSManaging existing loan accounts: Rehabilitating and collecting payments which also proactively identifying issues, establishing and implementing solutions and answering/actioning any queriesTailored support: Confidently helping those in vulnerable situations by providing support and personalised solutions, whilst accommodating for any individual needs. Training for this would be provided, if needed!What Are We Looking For?Strong communication and negotiation skills: Listen, empa

Responsibility: communication: Primarily outbound and inbound calls to customers and some third-party companies , however communications are based on our customers’ needs and sometimes include email & SMS
full-time | Permanent
We offer: bonus scheme
Salary: salary
Job position: customer service agent
2023-09-16

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Earnings on positions in BAMBOO
Job title National average salary Average salary in this position Average salary in this company Average salary in this position in the country
customer services manager 2950 £
1771 £
1771 £
3346 £