BAILIE GROUP  Salary

NEWPARK INDUSTRIAL ESTATE GREYSTONE ROAD ANTRIM BT41 2RS

BAILIE GROUP
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Earnings on positions in BAILIE GROUP

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Estimated salary

£ 3245

Median salary at BAILIE GROUP

£ 2083 Lowest salary
£ 3241 The average salary
£ 4466 Highest salary

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BAILIE GROUP is looking for employees for positions:

team leader

Requirements

  • minimum 5 years’ Service Management experience
  • minimum 2 years’ experience in managing a Service Desk
  • minimum of 2 years line management experience
  • minimum ITIL V3 Foundation Certificate
  • minimum of 2 years delivering cloud-based services
  • knowledge of IT security principles
  • ability to lead and motivate a team
  • excellent communication and interpersonal skills

Responsibility

  • perform performance reviews, set objectives and absence management
  • other duties as reasonably requested
  • maintain awareness of all contractual and ISO requirements to ensure compliance
  • dealing with customer escalations as appropriate
  • responsible for co-ordinating Incidents and Problems across multiple clients, ensuring correct process and procedures are followed and Incidents/Problems are accurately recorded, updated, and resolved, wherever possible within agreed SLAs
  • participating with both internal and external audits against processes i.e., ISO 20000, ISO 27001

Earnings on positions in BAILIE GROUP

Average salary in this position
Average salary in this position in the country
2083 £
6%
2199 £
3825 £
-33%
2575 £

National average salary

2950 £

Average salary in this company

3241 £