BAILIE GROUP is looking for employees for positions:
team leader
Requirements
minimum 5 years’ Service Management experience
minimum 2 years’ experience in managing a Service Desk
minimum of 2 years line management experience
minimum ITIL V3 Foundation Certificate
minimum of 2 years delivering cloud-based services
knowledge of IT security principles
ability to lead and motivate a team
excellent communication and interpersonal skills
Responsibility
perform performance reviews, set objectives and absence management
other duties as reasonably requested
maintain awareness of all contractual and ISO requirements to ensure compliance
dealing with customer escalations as appropriate
responsible for co-ordinating Incidents and Problems across multiple clients, ensuring correct process and procedures are followed and Incidents/Problems are accurately recorded, updated, and resolved, wherever possible within agreed SLAs
participating with both internal and external audits against processes i.e., ISO 20000, ISO 27001
account executive
Working hours
full-time
Benefits
company car
Responsibility
about the role
some experience in the automotive industry would be a key advantage
newspress, the world’s leading provider of press information for the automotive industry, has a vacancy for a PR Account Executive
you will be working with some exciting automotive clients based in the UK and internationally, but primarily your role will be to co-ordinate media fleet bookings for a major car maker
the right person will have strong written and communications skills. Some experience in the automotive industry or working with technology clients would be a key advantage
from handling journalists’ information requests, booking cars out to media for test drives, helping to set up launches, and liaising with the fleet management company, you will need a cool head, diplomacy and great organisational skills
the position would be ideal for someone with a passion for developing engaging stories and with the ability to communicate them accurately, fluently and to deadline
account director
Working hours
full-time
Benefits
company car
Responsibility
newspress, the world’s leading provider of press information for the automotive industry, has a vacancy for an Account Director
about the role
experience in the automotive industry or with technology clients is preferred
the position would be ideal for an existing Account Manager seeking a fresh challenge
key Responsibilities
deliver a quality service; work is of an excellent standard that meets/exceeds client expectations
be responsible for budget management
provide advice and strategy for corporate and consumer automotive clients
finance business partner
Working hours
full-time
Responsibility
we are looking for someone who can
prepare high-quality monthly management accounts, with commentary and analysis
use insights and analysis to make proactive recommendations to support business decision making
challenge and support business leaders to improve performance and proactively identify and manage risks and opportunities
lead on and manage continuous improvement projects, reviewing current processes to ensure automation and efficiencies
forecast short and long-term cash flow
facilitate accurate reconciliations and reporting of revenue, cost of sales and overheads, as well as the preparation of Balance Sheet reconciliations on a monthly basis
build working relationships with external stakeholders such as Auditors and Accountants
Requirements
part Qualified/Qualified accountant
commercial awareness and appreciation
gravitas and personality to Business Partner with Senior Management
excellent communication skills; able to explain complex financial information in simple terms
A proven record of managing non-finance stakeholders to achieve business objectives
A proven record in change management
self-motivated, with a proactive approach and consistently delivering to deadlines
demonstrate excellent attention to detail, with a high degree of accuracy
category manager
Working hours
full-time
Responsibility
proactive management and accountability for all activity of third-party suppliers within the allocated category
this will include responsibility for securing the efficiencies and financial targets in allocated categories within agreed timeframes
acting as a procurement expert and business advisor to CDS with respect to your allocated category
developing annual strategic targets related to relevant category to align with departmental goals
providing guidance, direction and strategic advice relating to strategic bids relating to your allocated category
managing and executing Procurement Projects related to the relevant category of spend and being responsible for advising, making and influencing strategic/commercial decisions of significance to the benefit of CDS financial performance and customer experience aligned to our overall business strategy
proactive engagement with the wider agency and/or service functions to plan and support procurement activity, supplier relationship, and contract management
delivering marketing and operational print management services to the Ministry of Defence, Transport for London and the Universities of Nottingham and Essex
Requirements
can demonstrate a proficient level of experience in working within/servicing the Communications sector - Digital, Print, Creative and/or Marketing Services
proven experience as a Procurement / Category Manager an advantage – commercial experience in a relevant industry vital
familiarity with sourcing, vendor management and relevant technologies, software and best practices
understanding of market dynamics and sound business judgement
strong project management and leadership skills
comfortable with collating, analysing and interpreting data
passionate for knowledge, as this is a fast-paced, constantly evolving consumer-driven / technology-driven market
A strong, honest communicator who possesses excellent verbal, listening and written skills to maintain strong internal and external relationships
warehouse operative
Working hours
full-time
Responsibility
we are looking for someone who can…
to produce accurate and timely pick, pack and despatch goods which meet customer requirements and quality standards
check delivery requirements as specified for each job picked and packed
raise delivery notes for customer orders in an accurate and timely way
to produce accurate and timely finished materials which meet customer requirements and quality standard
inform your line manager immediately of any issues
identify and utilise ideas which improve operational efficiency and reduce costs
ensure all work is completed in line with HS&E, company policies and procedures
senior designer
Working hours
full-time
Responsibility
senior Design Consultant on selected projects
managing delivery of design work, working directly with the client
working on bids, pitches and client presentations
advocate for design within the group
working with User Researchers to guide user research, and assist in analysing findings
working collaboratively with internal and client project teams
lead and mentor Junior Designers
Requirements
you should already have significant relevant experience, preferably with some previous agency experience
you should be able to talk eloquently about design principles and processes
be willing to contribute to bids and pitches with creative ideas and a concise writing style
experience in building design systems. Familiarity with the Gov.uk or NHS design system is welcome
while front-end web development is not part of the job, knowledge of web design including HTML and CSS is beneficial
be proficient working with Figma, Sketch, Adobe XD and Creative Cloud experience welcome
demonstrable experience working in a senior design role as part of an agile team, delivering great products and services that delight their users
attributes
project coordinator
Working hours
full-time
Responsibility
we are looking for someone who can…
be responsible for the planning and scheduling of work across the content pillar
interpret client briefs accurately, challenging them when needed
support the quoting of work for existing clients and for new opportunities
accurately and clearly brief content team members
own the reporting on forecast and pipeline on a weekly basis
support PM in-flight projects to ensure progress against budget and timescales
manage freelance and third-party agencies, resourcing, and costs
Requirements
some experience in a Traffic Manager or Design Coordinator role
proficient user of enterprise-scale workflow management software
experienced in working with high-profile clients
A strong understanding of design and digital content production
A team player with the competence to collaborate effectively
exceptional organisational skills and attention to detail
ambitious and keen to be successful
excellent verbal and written communication skills
senior account manager
Working hours
full-time
Responsibility
we are looking for someone who…
either be, or quickly become, familiar with CDS product and service offerings and the benefits they offer to customers
provide honest and inspiring advice to customers, on the services and solutions that would deliver business benefit to them
own the commercial client targets, demonstrating accountability and best practice across all systems, business processes, sales data, and forecasting
ensure CDS delivers contracted services and to represent the customers points of view in internal and external meetings
managing and maintaining agency CRM and planning tools with account activity, key contacts, and communications for each client
supporting Sales Operations in best use of data and the development of client satisfaction and engagement initiatives
become deeply familiar with your assigned account business, strategy, objectives, structures, and ways of working so you can add value to their business
Requirements
demonstrable agency experience with digital is a must
A self-starter able to set and manage both personal and team goals
passionate for knowledge, as this is a fast-paced, constantly evolving consumer-driven / technology-driven market
ability and drive to build strategic relationships with clients and colleagues alike
A strong organiser and effective with time management and CDS resource management
able to think quickly and make decisions within minimal referral/guidance
experienced in working with high-profile clients
ability to negotiate and sustain complex networking relationships
finance administrator
Language
english
Requirements
A good understanding of payroll processing and management principles is essential and previous payroll processing experience is desirable
experience of working in a HR function is essential and a recognised HR qualification is desirable
good understanding and able to use MS Office or equivalent packages
excellent team player with initiative to be self-reliant
you are passionate about customer service
you have excellent attention to detail
you always strive to be the best and will always take ownership in what you do
you are confident, open-minded and always willing to learn new things’
Responsibility
you will go out of our way to help and make sure we answer any HR or payroll related questions
you will be part of our central services team who provide HR and finance support to all the Bailie Group Companies
on a monthly basis you will be required to liaise with our Cypriot based advisors, your role requires you to collate and submit the information to them for payroll processing, to co-ordinate the payslip distribution, arrange payroll payments and deal with any queries arising
this is a dual role so, alongside the payroll duties you will play an important role supporting your colleagues with any HR related queries such as absence management, annual leave, or benefit queries
reporting into the shared services team at our head office in Leeds you will have a team of colleagues that you can consult with should you need additional support or guidance