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BADGER METER UK is looking for employees for positions:
sales administrator
sales administrator
bid manager
Working hours
full-time
Responsibility
review, categorize and process all purchase orders received in case file and outlook sales inbox
liaise with inside and external sales team to ensure product and price accuracy on orders received
work with purchasing and stores department for inventory lead times and availability
issue accurate order acknowledgements
A customer focused role with primary responsibility to process purchase orders and manage customer expectations. Delivering excellent customer service both proactively and reactively
provide proactive order updates via telephone and email where required
be first point of contact to answer lead time questions and delivery updates
respond to customer complaints and escalate where necessary
Requirements
experience in sales order processing
desired experience in Salesforce and or Oracle CPQ
experience and ability to handle customer complaints, confidently and professionally
excellent attention to detail
commitment to fully understand ERP system for customer account management, sales order and return case administration
ability to learn and understand specific customer requirements
professional written and verbal communication skills
exceptional interpersonal skills, including the ability to quickly build rapport with both customers, colleagues and suppliers
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