customer service coordinator
Responsibility
- we supply a full range of ergonomic products from desks, chairs and accessories for medium and large end users
- arranging and tracking deliveries. Dealing with customer queries professionally over the telephone and by email
- monitoring ongoing orders keeping database and spreadsheets updated
Show more +11 - we are a well-established and ambitious company looking for a Logistic Administrator/Customer Service Officer to contribute to its growth and future success
- handling customer requests, taking orders from customers and processing them into the system
- based near King Cross, we supply a full range of ergonomic products from desks, chairs and accessories for medium and large end users
- processing and tracking orders through to completion
- this is an excellent opportunity for a hard-working individual to join a growing company and will suit someone happy to organize their own work, self-motivated and enthusiastic
- providing support to the Sales team and keeping the Sales team up to date with stock level
- answering customers' telephone queries or emails, assisting with orders, requests and complaints
- maintaining client records and checking on customer orders, prices and discounts
- coordinate with other departments, such as accounts, purchasing and dispatch. Regular liaison with our warehouse
- perform administrative and basic bookkeeping duties
- this Company is an equal opportunities employer and values diversity
Requirements
- logistics: 1 year
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