BACK CARE SOLUTIONS

Responsibility

• work in line with Back Care Solution’s core values
• comply with Back Care Solution’s Equal Opportunities, Safeguarding, Data Protection, IT and Health and Safety policies
• adopt a coordinated and co-operative approach to working
  Show more +9
• any other duties to reflect the changing workloads and priorities within the department
• creating customer quotations
• contacting customers by telephone to follow up on quotes and try to secure the order
• quality controlling assessor reports & sending on to customers
• providing online support to customers via online chat feature
• undertake any additional learning and development considered relevant to the performance of the duties of this post and in furtherance of the company objectives
• establish and maintain positive customer relationships
• taking incoming telephone calls, actioning or responding to queries in a timely fashion
• communicate efficiently with other departments to ensure the smooth processing of orders

Requirements

• able to work as part of a team
• interpersonal skills to offer support and influence
• good communication skills
  Show more +6
• able to work on own initiative with moderate supervision
• good organisational skills
• the ability to work quickly and efficiently
• ability to learn new skills
• ability to prioritise work, with conflicting demands
• administration: 1 year

Earnings for position sales administrator

Responsibility

• raising sales orders on Sage 50
• ensuring all information has been received from the customer to enable the sales order to be raised
• ensuring all information has been received by the customer to enable the sales order to be raised
  Show more +5
• requesting any missing customer information or extra information required to raise the sales orders
• dealing with any customer queries via phone call and email
• updating Customers on lead times / order status for non-stock items
• requesting feedback from customers via Trustpilot following delivery
• liaising with all other departments to ensure a smooth and efficient customer order process

Requirements

• customer service: 1 year
• administrative: 1 year

Responsibility

• financial management and profit & loss account reporting
• monthly revenue analysis
• monthly reconciliation and analysis
  Show more +4
• preparing bank reconciliation
• production of accurate financial reports
• developing robust controls
• supporting members of staff with their workloads and ensuring tasks are completed

Requirements

• experience with using Sage Accounting software
• experience managing a team
• A minimum of 5 years in a similar role
  Show more +1
• accounting: 5 years

Responsibility

• raising sales orders on Sage 50
• ensuring all information has been received by the customer to enable the sales order to be raised
• requesting any missing customer information or extra information required to raise the sales orders
  Show more +4
• dealing with any customer queries via phone call and email
• updating Customers on lead times / order status for non-stock items
• requesting feedback from customers via Trustpilot following delivery
• liaising with all other departments to ensure a smooth and efficient customer order process

Requirements

• administrative: 1 year
• data entry: 1 year

Responsibility

• delivery & Setup of Ergonomic Chairs, Desks & Equipment
• conducting DSE / Workstation Assessments to establish the equipment required by an individual – Full training will be provided
• repairing Ergonomic Chairs, Desks & Equipment
  Show more +4
• collecting goods from Manufacturers and Customers
• maintenance checks on company owned vehicles
• ensure quality and customer service is at the forefront of everything to maintain our company reputation
• maintaining a smart and professional appearance at all times

Requirements

• driving: 1 year
• the role requires a highly motivated, customer-focused, hard-working individual with a 'hands on' mentality. This is a great role in a fast-growing company