AXIOM HOSPITALITY Salary
21 PICCADILLY LONDON W1J 0BH ENGLAND
TIN: 12800757
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Earnings on positions in AXIOM HOSPITALITY
AXIOM HOSPITALITY is looking for employees for positions:
night manager
Working hours
- full-time | Part-time | Permanent
Language
- english
Salary
- salary
Education
- certificate of Higher Education
Responsibility
- assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction
- assist F&B team prepare and set up breakfast, maintain high standard of cleanliness of the kitchen
- deal with guests promptly upon arrival and departure, as per SOPs for check in and out procedures
- professionally and competently operate the telephone system in line with both operating and Core Standards
- professional appearance and manner to all visitors, resulting in positive PR both internally and externally
- adhere to the Company Credit Policy
- receive and process telephone and walk in reservations accurately
- demonstrate a working knowledge of all services and facilities of the hotel, as well as local area therefore ensuring our guests are assisted effectively
Requirements
- previous experience working in a similar role within a fast-paced environment
- be positive, calm, and approachable across a wide range of challenging situations
- experience required may vary based on size and complexity of operation
- make guests and their needs a primary focus
- be enthusiastic about change
- outstanding customer service skills with the ability to anticipate guests needs
- focused on the details
- A strong leader capable of motivating and influencing others to work to defined procedures and standards