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AXELA CARE is looking for employees for positions:
field care supervisor
field care supervisor
community care worker
registered manager
care coordinator
Working hours
full-time | Part-time | Permanent
Language
english
Requirements
● Experience of delivering home care services to people living in their own homes
● Experience of supervising a dispersed staff team
this includes Care notes, additional documentation, quality monitoring forms, spot checks, referrals, assessments and care plans
● Take details of new client referrals and arrange for worker allocation, entry of details into IT system and prepare care notes for the care package in preparation for the package commencement
● Carry-out on call shifts as required in our out of hours’ service. Coordinators will be required to carry out one on-call shift per week and if required to assist to cover the weekend on-call on an ad-hoc basis in situations such as sickness
● Prepare all documents for service user files and work with the assessment team and designated assessor to ensure service user files are complete
carry out initial investigations for any complaints raised in specific areas and provide written documentation to the Complaints and Safeguarding Manager as required
Responsibility
● Carry out the on-site observation and evaluation of care worker practice as part of routine supervision and spot checks, in response to performance concerns, or as otherwise directed
● Carrying out regular and unannounced spot checks on Care workers and service users
● Ensure all documents and files are completed and CQC compliant
● Act as a point of call if the service user has any complaints or issues and ensure these are escalated and reported to the Office
● Where necessary, introduce new care workers to service users