AX Salary
Rating of the company
0 ratings
9 reviews
London
85 GREAT PORTLAND STREET LONDON W1W 7LT ENGLAND

Earnings on positions in AX

Estimated salary

£ 2104

Median salary at AX

£ 2104 Lowest salary
£ 2118 The average salary
£ 2146 Highest salary

AX is looking for employees for positions:

deputy manager

Working hours

  • full-time

Responsibility

  • job Advert
  • A little bit about us
  • we pride ourselves on keeping drivers driving and being experts at caring for people and cars
  • deputise as Branch Manager in the absence of Branch Manager
  • management of fuel and rail warrants, monitoring controls, costs, and safeguards around correct usage
  • we are delighted to launch a completely new role to the AX Group, Deputy Branch Manager based at one of our depot network facilities
  • AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents
  • effective resource planning, managing driver leave, sickness and maintain people records

Requirements

  • experience of successfully managing or leading people in a KPI focused, fast paced environment
  • able to work calmly under pressure and make considered decisions
  • excellent communicator and forging effective relationships at all levels both internally and externally
  • confident and assertive individual, able to manage, diffuse, and resolve conflict
  • positive and ‘can do’ approach to new challenges and initiatives
  • demonstrate behaviour in line with Company values; Inspired to innovate, Always Respectful, Fully Accountable, Delivering Delight
  • knowledge of Credit Hire and / or vehicle rental sector would be preferred
  • excellent geographical knowledge with ability to route plan effectively and cost efficiently

project coordinator

Working hours

  • full-time

Responsibility

  • at AX, we are looking to introduce a new role of Project Coordinator in support of our Group Projects team
  • A little bit about us
  • we pride ourselves on keeping drivers driving and being experts at caring for people and cars
  • A hybrid role, including both home/remote working and attendance at our Head Office at Fort Dunlop, Birmingham. May require occasional travel to other company locations to support with project activity
  • acting as a key member of the Group Projects team, you will support both the Project Manager and Business Analyst in the design, development, and delivery of key group projects, whist also being tasked with the ownership and delivery of smaller strategic changes within the business
  • AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents
  • our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do
  • we have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers

Requirements

  • confident in providing business and technical support in solving business problems or to exploit opportunities
  • A good understanding of business analysis
  • outstanding communication, interpersonal and time management skills
  • visibility/availability as required for interacting with key internal stakeholders to ensure close and effective support to the project team
  • the ability to learn new process quickly and efficiently
  • strong verbal communication skills, persuasive and assertive
  • excellent interpersonal skills with the ability to be persuasive and assertive skills
  • proven judgment and decision-making skills including problem solving

internal sales

Working hours

  • full-time

Responsibility

  • achievement of designated weekly, monthly targets including but not exhaustive to hire starts and revenue targets
  • to take full accountability for productivity of the team effectively managing any variance from plan
  • to deliver an efficient and professional customer centric service to customers ensuring obtaining industry leading NPS and Customer Satisfaction scores
  • to proactively drive and monitor departmental performance against business goals, objectives and KPIs using tools such as ‘Internal Sales Dashboard’ and Scorebuddy
  • actively demonstrate a strong business awareness of real time performance for Internal Sales in terms of overall performance of the department, supporting Team Leaders where necessary and take action accordingly
  • proactively Identify and highlight process improvements which could be implemented to further improve departmental performance and partner customer experience
  • to work closely with HR and Learning and development team to ensure all colleagues are working to a clear development plan and all development needs are met
  • to ensure all new starters are integrated effectively into the department with skills and behaviours aligned to role responsibilities and Company values

Requirements

  • strong leadership skills with a proven track record of driving productivity improvements and delivering results
  • proven track record of people management with an enthusiasm to develop colleagues and uncover potential
  • be able to demonstrate a high level of proficiency in handling performance issues including, absence management, disciplinaries and capabilities
  • an understanding of the AX Claims Process, ABI and Non-ABI Processes
  • A comprehensive understanding of RTA Liability and insurer specific processes
  • the ability to work under pressure and to tight deadlines
  • ability to communicate and forge effective relationships at all levels both internally and externally
  • confident and assertive leader, able to manage and resolve conflict

customer advisor

Working hours

  • full-time

Responsibility

  • A little bit about us
  • we pride ourselves on keeping drivers driving and being experts at caring for people and cars
  • at AX, we are looking for a Customer Support Advisor to efficiently and effectively manage a case load of motor claims during the period in which Customers are utilising our hire vehicles
  • to correctly validate claim type to ensure repair work is authorised appropriately
  • to verify all relevant and correct documentation is received to correct standard and recorded on the claim
  • AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents
  • to effectively monitor the timely processing of assigned motor claims to deliver agreed targets, customer expectations and business objectives
  • our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do

Requirements

  • demonstrable experience within a fast-paced customer service role- ideally phone-based customer service environment preferred
  • clear verbal communication skills, demonstrating persuasive and assertive behaviour
  • the ability to prioritise, recognising importance and urgency
  • good written communication skills
  • ability to work under pressure
  • A flexible attitude and approach
  • ability to work on own initiative
  • intermediate IT Skills and competent in Microsoft applications

senior hr advisor

Working hours

  • full-time

Requirements

  • HR Experience and CIPD qualification to Level 5
  • extensive knowledge of human resources and employment law
  • payroll experience would be a distinct advantage
  • A sound breadth of knowledge across the full generalist remit
  • leadership and business management skills
  • strong knowledge of the company’s hiring process
  • sound judgment and problem-solving skills
  • the ability to use their initiative

Responsibility

  • liaise with external legal advisors on complex cases

hr advisor

Working hours

  • full-time

Requirements

  • HR Experience and CIPD or qualified to Level 3 or 5
  • relationship building to create trusted advisor status through approachable presentation and communication skills
  • business acumen – ability to build an understand of the aligned business area being able to talk the ‘business language’
  • experience of Managing differing caseloads and priorities to ensure timely support
  • ability to coach line managers
  • able to use a suite of business applications include HRIS Platforms
  • knowledge of core HR functions such as recruitment, talent management, employee relations, and operations
  • resilience and the ability to deal with fast paced environment

Responsibility

  • work in conjunction with the HR Business Partner to deliver HR activity which typically includes performance management, talent management, absence monitoring management

management accountant

Working hours

  • full-time

Responsibility

  • in this new role of Assistant Management Accountant, you will provide support to the Management Accountant and Group Management Accountant by helping with the production of the management accounts, weekly operational reports and any ad-hoc requests for management information
  • assisting in the preparation and filing of VAT returns to HMRC
  • this will include preparing schedules for prepayments, assets, accruals, payroll and expenditure correctly and in a timely manner
  • identifying ad-hoc reporting that is required to assist management decision making

service manager

Working hours

  • full-time

Benefits

  • laptop

Responsibility

  • providing first line support for IT queries across the business, analysing and fixing issues where appropriate or escalating when required
  • monitoring individual and team delivery of agreed service level and targets, driving improvement
  • ensuring the smooth productive operation of the department through effective
  • planning and resource management
  • setting service level standards and managing delivery to the business
  • facilitating and owning the supply chain for the equipment procurement
  • actively monitor status of incidents overseeing the quality and quantity of work
  • producing timely, workable solutions for the department, supporting resolution of issues prior to referral to 2nd Line Support

Requirements

  • formal IT qualification
  • experience of dealing with homeworkers/offsite users
  • knowledge of Windows 10, Windows Server 2016/2019 and Office 365
  • knowledge of Microsoft Exchange
  • knowledge of Networking, Telephony and Active Directory
  • excellent communication skills with a customer-oriented approach
  • A keen interest in technology, what’s current & new/coming to market
  • ability to remain calm under pressure and use your initiative to research solutions or seek support from the appropriate channel

senior finance business partner

Working hours

  • full-time

Responsibility

  • analysing the trends of Key Performance Indicators , especially relating to financial metrics such as sales, expenditure, and profit margin
  • additionally, you will be required to produce ad hoc investigation and reporting as directed by the CFO/CEO and deputise for the Group Financial Controller as required
  • monitoring KPIs and identify the cause of any unexpected variances
  • this will be supported by real time analysis of key revenue and cost line performance; forecasting a range of future trends, and identifying, and highlighting any deviation from expectations, driving action to resolve

driver

Responsibility

  • conduct pre-delivery vehicle checks, including condition, mileage, and basic maintenance
  • complete a series of checks on the vehicle condition
  • deliver and collect vehicles on schedule, ensuring all paperwork is completed accurately
  • ensure that there is no damage, and that the mileage status is acceptable versus the service requirement
  • demonstrate vehicle features and controls to customers, ensuring they feel confident and informed
  • travel independently between jobs, using public transport when necessary
  • drive vehicles safely, following the Highway Code, considering road and weather conditions and being courteous to other drivers
  • report any vehicle condition issues or concerns about roadworthiness to your Line Manager

Requirements

  • you will have demonstrable experience in a similar driving role
  • hold a current Valid Driving Licence
  • ideally experience of driving different makes and models of vehicles including prestige
  • general knowledge of vehicle makes models and controls
  • basic knowledge of car maintenance
  • observant and detail conscious, understands the need to keep all vehicles in prestige condition
  • confident, safe, and responsible driver
  • good communication skills, able to give instructions and explain basic vehicle controls and appropriate paperwork

Earnings on positions in AX

Average salary in this position
Average salary in this position in the country
driver
2118 £
15%
2427 £

National average salary

2950 £

Average salary in this company

2118 £