AVOCET HARDWARE GROUP  Salary

BROOKFOOT MILLS BROOKFOOT INDUSTRIAL ESTATE BROOKFOOT BRIGHOUSE HD6 2RW ENGLAND

AVOCET HARDWARE GROUP
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AVOCET HARDWARE GROUP is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • answering telephone calls
  • processing customer orders
  • following up on expected deliveries to customers
  • avocet Hardware Group Ltd is looking for an Internal Sales & Customer Service Advisor to join our team based in the West Midlands working for our Eliza Tinsley and Greenman Tools Department
  • dealing with customer enquiries about products and deliveries
  • checking Stock availability
  • maintaining an existing customer base
  • selling our product range via the phone and email

Requirements

  • good communication skills
  • strong phone contact handling skills and active listening
  • customer orientation and ability to adapt/respond to different types of characters
  • familiarity with CRM systems and practices
  • attention to detail
  • experience in calling customers and selling via the phone
  • ability to multi-task, prioritize, and manage time effectively
  • internal Sales & Tele Sales: 3 years