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AUTO AID WINDSCREENS is looking for employees for positions:
account manager
account manager
customer service agent
mechanic
customer advisor
customer service representative
technician
Working hours
full-time | Permanent
Benefits
company car
Requirements
qualifications/Experience
preferable experience in insurance, glass or automotive service sector
demonstrable track record in an Account Management role with experience in client acquisition and growth
knowledge of strategic account management principles and consultative selling approach
experience of managing multiple layer contacts within a single organisation
ability to build/orchestrate/influence excellent working relationships up to senior management level internally and externally
stable career history in a sales environment
our key challenges are…
Responsibility
proactively manage relationships, monitor performance and trends to deliver year on year customer satisfaction through regular client account reviews
manage a successful communication flow between all internal, group and external parties to exceed customer satisfaction
identify opportunities where we can add value by introducing the full range of services and gain customer loyalty
agree service delivery requirements and ensure the effective delivery of Auto Windscreens’ service in accordance with agreed standards
negotiate new partner contracts and manage the negotiation process both internally and externally
support the business with customer due diligence and bid/tender writing activities
review the financial and operational performance of the account with the customer and investigate required changes in order to achieve annual profitability targets
build strong relationships internally with department heads and the senior Management Team
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