AUTO AID WINDSCREENS Salary - Salary Report

technician

3 the last 150 days, recently 2023-10-01

Responsibility

repairing damaged glass on all types of vehicles including classic cars, commercial vans, restoration projects, luxury cars, 4x4s and supercars
demonstrate excellent customer service
collaborate, share and work with regional team members
Show more +2
identify opportunities to develop our service and feedback to the business
maintain and develop an industry leading knowledge base and set of skills

Requirements

automotive or mechanical experience would be an advantage but is not essential
excellent communication skills
acknowledge outstanding customer service
Show more +3
positive approach and take pride in everything you do
willing to build a career and support your fellow team members
A full valid UK driving licence

Salary in other companies in the position technician

APPRENTIFY	15000 £	5916 £ 15000 £
ADVANCED COMPUTER SYSTEMS GROUP	8800 £	5916 £ 15000 £
WOOD	8200 £	5916 £ 15000 £
HEAD HUNTER RESOURCING	7000 £	5916 £ 15000 £
NOTEBOOK ASSESSMENT SERVICES	7000 £	5916 £ 15000 £
ORION	6700 £	5916 £ 15000 £
WAYPOINT GLOBAL	6400 £	5916 £ 15000 £
YOUR MEDICAL SERVICES	6000 £	5916 £ 15000 £
PEOPLE WITH PEOPLE	5920 £	5916 £ 15000 £
FRONTLINE HEALTH PROFESSIONALS	5916 £	5916 £ 15000 £

mechanic

Responsibility

fault diagnosis using state of the art diagnostics equipment
completing routine maintenance and servicing on all fleet vehicles including cars and light commercials
carrying out repairs and replacing damaged parts across the fleet when required
Show more +6
work efficiently to identify and resolve faults to minimise fleet downtime
adhere to high quality, Health & Safety and environmental waste procedures
provide an excellent standard of service to all internal customers
maintain effective and efficient communication with all clients including the Fleet Manager
be highly motivated and have a flexible approach to your working environment, working independently and outdoors
any other ad-hoc duties or requests advised by Line Manager

Requirements

level 2/3 in Automotive Engineering or City and Guilds equivalent
holder of a full UK driving license
an excellent knowledge of motor vehicle technology
Show more +4
strong practical and fault finding skills
flexible approach to work demands
ability to work on own initiative and as part of a team
excellent communication skills

Salary in other companies in the position mechanic

LINK BUILDING FORCE	4800 £	4000 £ 4800 £
TRUCK TECHNICS	4550 £	4000 £ 4800 £
WJF TECHNICAL SUPPORT	4320 £	4000 £ 4800 £
PERFECT PLACEMENT AUTOMOTIVE RECRUITMENT	4250 £	4000 £ 4800 £
365Recruit	4166 £	4000 £ 4800 £
GAIA GLOBAL ENTERPRISES	4160 £	4000 £ 4800 £
INTEGRATED SOLUTIONS	4089 £	4000 £ 4800 £
WASTESTREAM SERVICES	4000 £	4000 £ 4800 £
RRSS	4000 £	4000 £ 4800 £
EAST LOTHIAN BUSES	4000 £	4000 £ 4800 £

customer advisor

Responsibility

manage workload to reach the set targets at a minimum
to reach mutually agreeable resolutions, sometimes with negotiation
keeping accurate records of discussions or correspondence with customers
Show more +13
investigating and solve customers' problems, which may be complex or long-standing problems
issuing refunds or compensation to customers, whilst keeping company outgoings to a minimum whilst achieving a satisfactory outcome for the customer
producing written information for customers, often involving use of computer packages/software
writing reports analysing the customer service that your organisation provides
developing and implementing customer feedback processes
where applicable, to ensure that DPA, FCA, TCF and other regulatory requirements are met
understand and apply all company policies and procedures to ensure service standards are met in accordance with SLA and FCA requirements
reviewing Customer Surveys and Data, and actioning accordingly
monitoring Social Media, and responding
working collaboratively and maintaining strong relationships with colleagues from all departments, eg. Service Delivery, Sales, Group Contact Centre and Technical and Training
the primary role of a Customer Care Advisor within the team is to respond to a variety of customer requests and inquiries via the telephone or by email/letter
investigating customer complaints and responding with a fair outcome-based resolution within regulatory and business requirements
monitoring and actioning the shared inbox

Requirements

provide excellent customer service in difficult situations
first class interpersonal skills, must able to communicate with a wide range of people across all mediums
customer orientation and ability to adapt/respond to different types of characters
Show more +6
strong phone contact handling skills and active listening
have respect for customer and business confidentiality
excellent communication skills
excellent letter writing skills
ability to remain flexible
have an open and positive outlook to change in the workplace

Salary in other companies in the position customer advisor

CarSupermarket.com	4166 £	2541 £ 4166 £
CAR SUPERMARKET	4166 £	2541 £ 4166 £
NETWORX	4166 £	2541 £ 4166 £
deverellsmith	3416 £	2541 £ 4166 £
JONATHAN LEE RECRUITMENT	3390 £	2541 £ 4166 £
OSBORNE APPOINTMENTS	2916 £	2541 £ 4166 £
CARESOFT GLOBAL	2640 £	2541 £ 4166 £
LLOYDS BANKING GROUP PLC	2575 £	2541 £ 4166 £
COLTEN CARE	2556 £	2541 £ 4166 £
DEVERELL SMITH PAYROLL	2541 £	2541 £ 4166 £

account manager

Responsibility

proactively manage relationships, monitor performance and trends to deliver year on year customer satisfaction through regular client account reviews
manage a successful communication flow between all internal, group and external parties to exceed customer satisfaction
identify opportunities where we can add value by introducing the full range of services and gain customer loyalty
Show more +8
agree service delivery requirements and ensure the effective delivery of Auto Windscreens’ service in accordance with agreed standards
negotiate new partner contracts and manage the negotiation process both internally and externally
support the business with customer due diligence and bid/tender writing activities
review the financial and operational performance of the account with the customer and investigate required changes in order to achieve annual profitability targets
build strong relationships internally with department heads and the senior Management Team
establish and maintain relationships with key influencers and decision makers within Insurer/Broker sector and effectively develop these relationships at each level both internally and externally
source new business leads through a variety of channels and actively seek to build a new business pipeline
use professional social media effectively to seek out new opportunities and promote Auto Windscreens’ activities

Requirements

qualifications/Experience
preferable experience in insurance, glass or automotive service sector
demonstrable track record in an Account Management role with experience in client acquisition and growth
Show more +7
knowledge of strategic account management principles and consultative selling approach
experience of managing multiple layer contacts within a single organisation
ability to build/orchestrate/influence excellent working relationships up to senior management level internally and externally
stable career history in a sales environment
our key challenges are…
how we strive to build our own internal community to better reflect the diverse communities we serve
bonus: Annual bonus of up to 20% dependant on individual and business performance

Benefits

company car

Salary in other companies in the position account manager

MBR PARTNERS	10000 £	6042 £ 10000 £
MCGREGOR BOYALL CONSULTING	9000 £	6042 £ 10000 £
INVITISE	8333 £	6042 £ 10000 £
FIDENDA	7500 £	6042 £ 10000 £
LANCESOFT	7000 £	6042 £ 10000 £
VENTULA CONSULTING	6916 £	6042 £ 10000 £
SPHERE DIGITAL RECRUITMENT	6458 £	6042 £ 10000 £
TXM RECRUIT	6250 £	6042 £ 10000 £
TECHNET IT RECRUITMENT	6042 £	6042 £ 10000 £
OPTIONS RESOURCING	6042 £	6042 £ 10000 £

customer service representative

Responsibility

as an Area Deployment Centre Agent , you will be responsible for the smooth running of the windscreens technicians’ day, which will include completing all administrative tasks, liaising with the technicians and customers, booking in appointments and making sure the day-to-day schedule is running as planned
as an Area Deployment Centre Agent , you will be responsible for the smooth running of the technicians’ day, which will include completing all administrative tasks, liaising with the technicians and customers, booking in appointments and making sure the day-to-day schedule is running as planned
maintaining effective communication with customers, Technicians, and the Deployment Centre Supervisor
Show more +1
any other ad-hoc duties requested or advised by management

Salary in other companies in the position customer service representative

POD TALENT	2500 £	2333 £ 2500 £
CALLAWAY GOLF EUROPE	2500 £	2333 £ 2500 £
OMEGA RESOURCE GROUP	2500 £	2333 £ 2500 £
CENTRE PEOPLE APPOINTMENTS	2500 £	2333 £ 2500 £
RESOURCING SOLUTIONS	2500 £	2333 £ 2500 £
LANGUAGE MATTERS RECRUITMENT CONSULTANTS	2416 £	2333 £ 2500 £
TIGER RECRUITMENT	2400 £	2333 £ 2500 £
THE RECRUITMENT INDEX	2400 £	2333 £ 2500 £
TTS VOLVO TRUCKS	2375 £	2333 £ 2500 £
DISRUPTIVE TALENT GROUP	2333 £	2333 £ 2500 £

AUTO AID WINDSCREENS

Salary at AUTO AID WINDSCREENS

Earnings on positions in AUTO AID WINDSCREENS

AUTO AID WINDSCREENS is looking for employees for positions:

technician

Responsibility

Requirements

Salary in other companies in the position technician

mechanic

Responsibility

Requirements

Salary in other companies in the position mechanic

customer advisor

Responsibility

Requirements

Salary in other companies in the position customer advisor

account manager

Responsibility

Requirements

Benefits

Salary in other companies in the position account manager

customer service representative

Responsibility

Salary in other companies in the position customer service representative