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ATTEWELL is looking for employees for positions:
customer service executive
customer service executive
estimator
bid manager
support engineer
customer service representative
credit controller
buyer
manufacturing manager
Responsibility
manage a small team of customer service representatives to deliver weekly customer orderbook management and reviews for your accounts
deliver the contract review process, including sales order approvals for your customer accounts
actively manage scorecards for key customers, leading a cross-functional team to deliver the scorecard improvement plan for strategic customers
identify new RFQ opportunities as part of weekly customer touch-points
lead and develop your customer service team to deliver seamless customer portal integration, contract review process, customer orderbook management, and management of customer queries and escalations
Requirements
at least five years experience in a relevant role
A strong track record of developing customer relationships
ability to work unsupervised in a rapidly growing organisation and respond quickly to requirements, prioritising effectively
analytical, with excellent communication skills and attention to detail and the ability to work across the organisation
proven track record in effectively managing a customer service/ programs team