ATTEWELL

Responsibility

• manage a small team of customer service representatives to deliver weekly customer orderbook management and reviews for your accounts
• deliver the contract review process, including sales order approvals for your customer accounts
• actively manage scorecards for key customers, leading a cross-functional team to deliver the scorecard improvement plan for strategic customers
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• identify new RFQ opportunities as part of weekly customer touch-points
• lead and develop your customer service team to deliver seamless customer portal integration, contract review process, customer orderbook management, and management of customer queries and escalations

Requirements

• at least five years experience in a relevant role
• A strong track record of developing customer relationships
• ability to work unsupervised in a rapidly growing organisation and respond quickly to requirements, prioritising effectively
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• analytical, with excellent communication skills and attention to detail and the ability to work across the organisation
• proven track record in effectively managing a customer service/ programs team

Earnings for position customer service executive

Responsibility

• attewell Limited – Customer Service Representative – 3 month contract - Job Advert
• attewell is a fast-growing Aerospace manufacturing business based in Hayes, Middlesex
• role Profile
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• this role requires liaising across departments for orderbook updates and working closely with the customer service team
• key Responsibilities
• we have a highly prestigious and demanding customer base, and we now looking to recruit a Customer Service Representative to support our Customer Service department
• carry out full contract review on all customers orders
• we value diversity highly at Attewell, and we’re able to offer an attractive and flexible package of working patterns to cater for people from a wide range of backgrounds and personal circumstances
• reviewing and processing customers queries, including the monitor and maintenance of the internal delayed file
• reporting to the Customer Service Manager, the Customer Service Representative will be responsible for the processing of customer Purchase Orders, reviewing internal and customer queries and managing customer portals
• regular monitoring of customers’ orders, providing regular updates to the customer and completion on key customer order books
• downloading and acknowledging customer Purchase Orders via their portals
• key Experiences & Characteristics
• able to work under pressure and in a busy environment
• keen attention to detail and accuracy
• excellent communication skills, hardworking and flexible

Requirements

• previous experience customer service/admin/sales/office environment
• knowledge of Microsoft products
• experience and knowledge of SAP preferred
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• working hours
• this is a full-time role working 37.5 hours per week. Monday – Thursday from 8.15am to 5.00pm and Friday 8.15am to 12.45pm

Responsibility

• role Profile
• the Bid Manager reports to the Business Development Director
• key Responsibilities
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• attewell is a fast-growing Aerospace manufacturing business based in Hayes, Middlesex. We have a highly prestigious and demanding customer base, and we’re recruiting a Bid Manager to support our Sales department
• manage the end-to-end bid process – delivering bids on-time to customer commitment, including managing a small team
• we value diversity highly at Attewell, and we’re able to offer an attractive and flexible package of working patterns and benefits to cater for people from a wide range of backgrounds and personal circumstances
• manage virtual bid teams and inputs from key stakeholders, typically engaging with sales, engineering, quality, purchasing, finance, commercial and operations
• the Bid Manager is accountable for managing a small team to deliver the bid process - from receipt of customer enquiry through to issuing quotes on-time to customers
• the Bid Manager must have strong customer relationship management skills, excellent organisational and communication skills and a strong background in project management and manufacturing engineering
• monitor and report on KPIs related to the sales and bid processes
• provide bid and sales reports and presentations to senior management on a weekly and monthly basis
• ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines
• ensure on-time submission of compliant and commercially sound bids
• work with the business development team to develop a clear win strategy for each bid and ensure win themes are clear and compelling
• prepare and review the bid, ensuring all products / services are included in the final price to the customer and ensuring that the bid represents the business’s most competitive offering
• familiarity with KPIs and performance metrics to measure and monitor progress in achieving objectives

Responsibility

• role Profile
• we have collaborated with Uxbridge College to offer this apprenticeship, which is a four-year, day release programme
• attewell is a fast-growing Aerospace manufacturing business based in Hayes, Middlesex. We have a highly prestigious and demanding customer base, and we now looking to recruit an apprentice to support our team
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• we value diversity highly at Attewell, and we’re able to offer an attractive and flexible package of working patterns and benefits to cater for people from a wide range of backgrounds and personal circumstances
• reporting to the Manufacturing Engineering Manager, Attewell has an exciting opportunity for a well organised and enthusiastic apprentice Junior Support Engineer with a positive “can-do” attitude
• being highly motivated you’ll assist with the smooth running of the technical department and support other departments to resolve technical issues in an efficient and timely manner
• as a valued member of the technical engineering department, you will support in areas such as, technical estimating, manufacturing engineering, CAD/CAM, lean manufacturing, and much more
• it provides the best of both learning styles with theory-based study at college and hands-on manufacturing engineering in the factory at Attewell in Hayes
• assist production and engineering with continuous improvement activities

Requirements

• GCSE or equivalent, Grade 5-9
• A-Levels, B-Tech Level 3 or equivalent in engineering related subjects, completed or predicted grades at Merit or higher
• working hours
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• this is a full-time role working 37.5 hours per week. Monday – Friday
• you will be required to attend a place of study based on Uxbridge College timetable. Including exams and other requirements of the programme of study

Responsibility

• ensure compliance to company guidelines, purchasing policies and procedures
• support the purchasing function and other relevant departments and communicate any supply problems which may impact on business operations

Requirements

• previous experience of working in a purchasing team preferably within a manufacturing environment
• good understanding of MRP
• familiarity with an integrated Enterprise Resource Planning system would be beneficial
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• good knowledge of purchasing, negotiation, commercial understanding, and cost breakdown
• experience of working closely with suppliers
• able to add value, reduce costs and input to business improvements
• working hours
• excellent Employee Benefits
• attractive salary dependent on experience
• 23 days annual leave, plus paid bank holidays
• A flexible, supportive work environment with a diverse team
• this is a full-time role working 37.5 hours per week. Monday to Thursday from 8.15am to 5.00pm and Friday 8.15am to 12.45pm