Salary at ASTON GROUP

Responsibility

• ensuring all Subcontractor documents and profiles are up to date with the Astons Centralised Information Management Systems
• complete other tasks as required to fulfil the purpose of this role
• complete other tasks as required to fulfill the purpose of this role
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• to make appointments for a range of services
• raising remedial works following PPMS for invoicing purposes and submit to client. Investigate PPM issues, update master PPM spreadsheet and schedule
• to ensure all policies and procedures are followed
• processing quotes, updating and closing jobs, financial completion, ensuring all costs collated to enable submission to clients
• updating AccuServ as required for certain contracts
• ensure all data entry related Information is recorded and maintained accurately within the company’s Information Management Systems
• to interface with other contractors to ensure provision of services and reports received in a timely fashion
• ensure all data entry related Information is recorded and maintained accurately within the company's Information Management Systems
• to ensure all filing is kept up to date, to enable retrieval as and when required

Requirements

• customer Service
• A business administration qualification is desirable but not essential
• diploma in Administration is desirable
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• administration experience within a busy office/customer focused environment
• previous experience with a similar role administration role
• ability to provide exceptional customer service, committed to customer satisfaction
• ability to deal with upset and angry customers in an appropriate calming manner
• excellent verbal and written communication skills, telephone skills and interpersonal skills
• self-motivated, flexible and enthusiastic
• excellent written & verbal communication
• ability to understand and retain new information and skills
• good attention to detail & committed to constantly improving quality of work
• multi-tasking skills and ability to work well under pressure and work to tight deadlines
• adaptable and able to find solutions
• excellent planning and organising skills
• able to work as part of a team
• decision making and being able to work on own initiative
• ability to develop good relationships with business & colleagues

Earnings for position customer service advisor

Requirements

• level Three Electrical Qualification
• 18th Edition Regulations
• 18th Edition Regulations
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• IT literate
• must hold ECS or CSCS card
• minimum three years’ experience working as an electrician
• full clean driving licence
• minimum one-year experience of working within the social housing sector
• desirable – 2391 Testing Certificate
• desirable – Asbestos awareness
• the ability to follow technical drawings, building plans and wiring diagrams
• desirable – IPAF & PASMA
• strong analytical, numeracy and literacy skills
• the ability to work carefully, methodically, and safely
• A head for heights and willingness to work in all sorts of weather
• A willingness to work in confined spaces excellent communication and interpersonal skills
• A willingness to work in confined spaces Excellent communication and interpersonal skills
• excellent communication and interpersonal skills, negotiation, and persuasion skills, including the ability to weigh up and articulate the risk and benefit of various scenarios and propose effective resolutions

Benefits

• fuel card
• company car

Responsibility

• to supervise and train staff
• to maintain a high standard of customer service for all internal and external facing activities
• liaise with the Service Manager and other administration staff to ensure that correct allocation of engineers work is being achieved
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• as our Gas Installation Supervisor, you will be responsible for the day-to-day supervision of the delivery of planned and reactive maintenance to an agreed programme, budget and quality within the company’s operational targets
• to arrange and supervise tool box talks as & when required
• ensure effective and efficient supervision of Lead Engineer and Engineers and to monitor engineer staff resources. Review and monitor performance regularly and initiate corrective action as necessary via the Disciplinary & Grievance procedure
• to comply with the company’s Health & Safety policy at all times and follow all related safe systems of work
• to make up equipment packs for installation work on a daily basis
• to comply with safe working practices ensuring the safety of the workforce and public is maintained at all times
• to be considered for our Gas Installation Supervisor role, you will have the following skills and experience
• provide a monthly report on engineer’s performance, sickness, lateness etc

Requirements

• ACS / Gas Safe qualified and the ability to demonstrate relevant experience
• minimum of 5 years gas servicing experience
• ideally educated to HND level and demonstrate a career with continuous personal development within the gas industry
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• experience in managing site labour and performing risk assessments
• ACS qualified
• experience as a suitably qualified heating/gas service supervisor working in commercial and/or domestic premises
• the ability to establish and maintain effective, professional working relationships with internal and external stakeholders
• unvented Hot Water Storage
• knowledge of fire and environmental control measures, building control requirements and the Health and Safety at Work act
• IT literate
• carbon Monoxide/Dioxide Atmosphere and Appliance Testing
• experience of managing all on site labour and performing risk assessments
• appropriate gas industry qualifications
• excellent communication and interpersonal skills
• experience in negotiation with clients, customers and sub-contractors
• use and ability to train in the use of PDA devices
• strong analytical, numeracy and literacy skills
• managerial experience at Supervisor/Management level
• to be able to work as part of a team
• knowledge of the Health & Safety at Work act
• to be able to prioritise workload in order to meet deadlines
• skills/Knowledge
• it is a requirement that a valid full clean driving licence is maintained
• strong analytical, numeracy, literacy skills and IT skills

Benefits

• fuel card

Responsibility

• to comply with the company’s Health & Safety Policy at all times
• to maintain a high standard of customer service for all internal
• undertake other duties of a similar nature as required by management Responsible for care and maintenance of vehicle; washes vehicle and
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• to maintain a high standard of customer service for all internaland external facing activities
• to comply with safe working practices ensuring the safety of theworkforce and public is maintained at all times
• to comply with the company’s Health & Safety Policy at all timesand follow all related safe systems of work
• cleans interior; takes vehicle to garage for maintenance and repair
• to complete job sheets/PDA for every task, daily log sheets and
• to comply with the company’s Health & Safety Policy at all times and follow all related safe systems of work

Requirements

• ACS / Gas Safe qualified and the ability to demonstrate relevant experience
• experience as a suitably qualified heating/gas service engineer working in communal and/or domestic premises
• minimum of 25 years gas servicing experience
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• minimum of 5 years gas servicing experience
• experience as a suitably qualified heating/gas service engineer working
• in communal and/or domestic premises
• use and ability to train in the use of PDA devices
• skills/Knowledge
• the ability to establish and maintain effective, professional working relationships with internal and external stakeholders
• demonstrate excellent technical skills on all aspects of gas systems including system wiring
• excellent communication and interpersonal skills
• to be able to work as part of a team
• it is a requirement that a valid full clean driving licence is maintained

Benefits

• fuel card

Responsibility

• become the first point of contact for inbound Health and Safety enquiries
• provide effective and efficient administrative support for the Health and Safety Manager
• oversee and book training, update training matrix, retrieve certifications and keep training folders up to date - training will be provided
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• ordering and issue of PPE, Fire extinguishers and the like, as required by contract management
• assist in the co-ordination and minuting of Health and Safety meetings
• produce, coordinate, and proactively maintain Health and Safety planner to ensure routine tasks are completed within required timescales
• oversee subcontractor pre-qualification management system and be a point of contact for internal contract managers and sub-contractors - training will be provided
• support Health and Safety Manager to ensure all new starter Health and Safety inductions are completed
• assistance with accident and incident reporting both internal and external as well as monthly reporting. Guiding site personnel with its usage on Astons Management system - training will be provided
• document Management of all Health and Safety documentation including system and project documents
• maintenance of building compliance records, fire records and testing of fire alarm
• oversight of Calibration and maintenance and Equipment registers

Requirements

• administration qualifications
• IOSH qualification is desirable but not essential
• nebosh qualifications desirable but not essential
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• previous experience within an administrative role
• have experience of working in a fast-paced, confidential environment
• skills/Knowledge
• good communication skills both verbal and written
• attention to detail and accuracy
• knowledge of safety process is desirable but not essential
• work systematically and accurately in a busy environment
• the ability to establish and maintain effective, professional working
• relationships with internal and external stakeholders
• to be able to work as part of a team

Benefits

• fuel card