ARTHUR J Salary
8 LIMES ROAD BECKENHAM BR3 6NS ENGLAND
TIN: 12637644
ARTHUR J Premium profile inactive Premium profile inactive
Earnings on positions in ARTHUR J
ARTHUR J is looking for employees for positions:
it apprentice
Working hours
- full-time | Apprenticeship
Requirements
- 5 GCSEs grades A*-C/9-4 or equivalent
- superb communication skills and telephone manner, outstanding organisational and troubleshooting skills
- an ambitious achiever who gains real satisfaction from providing excellent customer service
- passionate and determined to succeed
- eligible to work in the UK
- high level of interest in IT
- previous exposure to technology desirable but not essential
Responsibility
- you will be supported more senior members of the team in your apprenticeship journey
- balance phone calls, emails and self-service tickets from internal staff concerning IT issues, queries and requests
- play a critical role in resolving problems with in-house software and hardware, such as mobile phones, laptops, PCs and printers
- work quickly and effectively together as a team; aim to achieve targets and SLA’s
- maintain a high degree of integrity and exceptional customer service for all support queries, update your customers with detailed synopsis
- A passion to build and publish targeted support materials to help maximise the delivery of new messages and tech for colleagues
- we are looking for a passionate individual who wants to start their career in Technology to join our team in this new Service Desk Analyst Apprentice role
- improve, develop and share your technical knowledge to aid increased fix rate within the group