ARTHUR BEALE  Salary

SEVERALLES FARM ILMER PRINCES RISBOROUGH HP27 9QZ ENGLAND

ARTHUR BEALE
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ARTHUR BEALE is looking for employees for positions:

customer service assistant

Working hours

  • full-time | Part-time | Temporary

Responsibility

  • provide product information/undertake tasks in response to customer requests, ensuring that all tasks meet the agreed company and customer services standards
  • amend and maintain accurate company records of all customer communications
  • to investigate and resolve complaints and queries in line with the complaints procedures
  • take responsibility for end to end process of tasks undertaken
  • to help pack and dispatch some orders
  • answer incoming telephone and email enquiries and respond to them and fully document how they were resolved, ensuring that all communications are handled accurately

Requirements

  • customer focused individual
  • methodical and well organized
  • ability to prioritize work & work under pressure to meet service standards
  • works with little direction - on own initiative
  • confident and professional telephone manner
  • ability to perform efficient, accurate, timely admin duties