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APPI CLINICS is looking for employees for positions:
receptionist
receptionist
Language
english
Education
A-Level or equivalent
Responsibility
roles and responsibilities - Reception
be passionate about delivering excellent customer experiences with warmth, humor and friendliness
exceptional service standards with attention to detail and efficiency
welcome, introduce and tour new clients to the clinic
provide friendly and helpful tours of the centre to ‘walk-in' potential new clients
assist clients with bookings at reception though MindBody and Cliniko
assist new class clients with sign up, bookings and payments on MindBody and Cliniko
always be helpful and friendly when answering and resolving phone calls and emails
Requirements
you will have experience in a similar role, ideally within a medical or leisure business
you will be an essential part of a customer service driven team, a go-to person in helping our clients
positive and outgoing with the ability to naturally converse with customers
passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
adaptable with the ability to build strong working relationships within small teams
be genuinely passionate about delivering excellent customer experiences in a warm and friendly manner
set exceptional service standards with attention to detail