AMYRIS  Salary

199 RIVERMILL HARLOW CM20 1PB

AMYRIS
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Earnings on positions in AMYRIS

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AMYRIS is looking for employees for positions:

service technician

Working hours

  • full-time

Responsibility

  • serve as first point of contact for UK, Portugal offices plus other European countries as required with expansion
  • maintain meeting room AV kit and large video displays screens in reception
  • help with WiFi and network issues across all floors of the London office
  • perform remote troubleshooting through diagnostic techniques and pertinent questions
  • determine the best solution based on the issue and details provided by customers
  • walk the internal customer through the problem-solving process
  • direct unresolved issues to the next level of support personnel
  • provide accurate information on IT products and services

Requirements

  • demonstrate experience in Windows and Mac Desktop support
  • enterprise level expertise in Win 7, Win 10, Office 2016, Office365
  • experience with remote desktop management, SCCM, scripting and Mobile devices and operating systems
  • can work under pressure and be flexible in a growing and changing environment
  • strong written and verbal communication skills, with attention to detail
  • good interpersonal skills and organizational skills
  • technical authorization with one or more of the following manufactures: Apple, Dell, HP, Lenovo