service engineer
Responsibility
- plan, manage and carry out service engineering, maintenance support, breakdown support and spares support business for existing customers
- to cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner
- to organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to
Show more +8 - to problem solve, combining initiative with a practical and logical approach to all aspects of the position
- maintain a routine program of customer support / service engineer visits to current customers to service and maintain installed equipment
- maintain customer support records for current customers to provide them with a coherent service record for existing machines
- develop and maintain strong technical working relationships with the equipment manufacturers
- develop and improve automatic inspection programmes for machines to detect foreign bodies and defects in injectable products such as Vials, Cartridges, Ampoules and Syringes
- instruction and training skills to provide the customers with equipment and production process training to improve equipment output
- ensure all H&S procedures are adhered to and Required documentation completed for each visit to customers
- to assist the team members as and when required/requested
Requirements
- min 2-5 years' experience in a service engineering role
- experience withing pharmaceutical or life science industry
- an understanding of basic image analysis tools – differences, blob analysis, binarization, erosion & expansion
Show more +8 - strong mechanical and basic electrical fault-finding skills
- self-motivated and ability to work under pressure in a dynamic and changing environment
- A clear understanding of what a field service role entails
- flexible and able to adapt under pressure in a dynamic and changing environment
- automatic Inspection Machinery: 2 years
- strong trouble-shooting and analytical skills
- genuine interest in people and be able to deal with customers in a friendly manner
- bachelor’s Degree in Engineering or Relevant Experience
Benefits
- mobile phone
- laptop
- company car
Salary in other companies in the position service engineer
| L&C GAS SERVICES | 9600 £ | 5000 £ 9600 £ |
| TRUST IN SODA | 6860 £ | 5000 £ 9600 £ |
| CMS | 6500 £ | 5000 £ 9600 £ |
| DOMESTIC HEATING TEAM | 6000 £ | 5000 £ 9600 £ |
| DOMESTIC HEATING TEAM | 6000 £ | 5000 £ 9600 £ |
| COMPUTAPPOINT | 5416 £ | 5000 £ 9600 £ |
| THE ONE GROUP | 5416 £ | 5000 £ 9600 £ |
| CARRINGTON WEST | 5138 £ | 5000 £ 9600 £ |
| LLOYDS BANKING GROUP PLC | 5136 £ | 5000 £ 9600 £ |
| CONSTRUCTION RECRUITMENT SERVICES | 5000 £ | 5000 £ 9600 £ |