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ALLIED PHARMA is looking for employees for positions:
service engineer
service engineer
Working hours
full-time | Permanent
Benefits
mobile phone
laptop
company car
Responsibility
plan, manage and carry out service engineering, maintenance support, breakdown support and spares support business for existing customers
to cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner
to organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to
to problem solve, combining initiative with a practical and logical approach to all aspects of the position
maintain a routine program of customer support / service engineer visits to current customers to service and maintain installed equipment
maintain customer support records for current customers to provide them with a coherent service record for existing machines
develop and maintain strong technical working relationships with the equipment manufacturers
develop and improve automatic inspection programmes for machines to detect foreign bodies and defects in injectable products such as Vials, Cartridges, Ampoules and Syringes
Requirements
min 2-5 years' experience in a service engineering role
experience withing pharmaceutical or life science industry
an understanding of basic image analysis tools – differences, blob analysis, binarization, erosion & expansion
strong mechanical and basic electrical fault-finding skills
self-motivated and ability to work under pressure in a dynamic and changing environment
A clear understanding of what a field service role entails
flexible and able to adapt under pressure in a dynamic and changing environment
automatic Inspection Machinery: 2 years
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