The job offer is seeking a Head of/Director of Customer Operations for a fintech/insurtech company. The requirements include having previous experience in a senior leadership position, specifically as a "Head of" at the Director level. It is important to note if the role requires experience in a specific field within fintech or insurtech, or if general experience is sufficient. Additionally, the job offer mentions that the candidate must have a steady career path and be able to demonstrate business impact successes. Could someone clarify what types of business impact successes are expected and provide examples? Furthermore, it would be helpful to know if there is any flexibility with the requirement to commute or relocate to London, as the role is hybrid remote. Is there a possibility for occasional remote work outside of London?
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