ALBATROSS CARS DERBY in Derby Salary
14A MIDLAND ROAD DERBY DE1 2SN ENGLAND
TIN: 10935374
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Earnings on positions in ALBATROSS CARS DERBY
Estimated salary
£ 1760
Median salary at ALBATROSS CARS DERBY
£ 1083 Lowest salary
£ 1710 The average salary
£ 2240 Highest salary
Do you believe that workers at ALBATROSS CARS DERBY are paid fairly?
ALBATROSS CARS DERBY is looking for employees for positions:
call centre agent
Responsibility
- manage large amounts of inbound calls in a timely manner
- follow communication “scripts” when handling different topics
- identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- build sustainable relationships and engage customers by taking the extra mile
- analyse customer needs and provide appropriate solutions or escalate issues as necessary
- respond promptly and professionally to customer inquiries via phone, ensuring a high level of service at all times
Education
- GCSE or equivalent
Requirements
- strong communication skills, both verbal and written, with the ability to convey information clearly and effectively
- proficient in data entry with attention to detail, ensuring accuracy in all documentation
- experience in upselling techniques is advantageous, helping to maximise opportunities during customer interactions
- albatross Cars Derby Ltd
- familiarity with phone etiquette and best practices for handling calls professionally
- previous experience in a customer support role
- strong phone and verbal communication skills along with active listening
- customer focus and adaptability to different personality types
Earnings on positions in ALBATROSS CARS DERBY
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1710 £