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ALBANY VETERINARY CLINIC is looking for employees for positions:
receptionist / administrator
receptionist / administrator
Working hours
full-time | Permanent
Education
GCSE or equivalent
Responsibility
full training will be given
you must have a minimum of 1 year reception/administrative experience
flexibility is required to cover holidays etc
reception Duties - Answering the telephone and dealing with all customer enquiries, dealing with emergency calls as per the company protocol, monitoring and responding to emails, booking appointments, registering new clients, processing payments, allocating and updating client accounts, completing client insurance forms, generating prescriptions, preparing medication for clients, uploading documents to client accounts, monitoring stock levels and reordering when required
you will be responsible for responding to all client queries via telephone and email and effectively managing the practice diary
hours Required: 37.5 hours per week Monday - Friday and one in three Saturday mornings
job Types: Full-time, Permanent
Requirements
customer service: 1 year
administrative experience: 1 year
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