ALBANY VETERINARY CLINIC  Salary

ALBANY VETERINARY CLINIC
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ALBANY VETERINARY CLINIC is looking for employees for positions:

receptionist / administrator

Working hours

  • full-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • full training will be given
  • you must have a minimum of 1 year reception/administrative experience
  • flexibility is required to cover holidays etc
  • reception Duties - Answering the telephone and dealing with all customer enquiries, dealing with emergency calls as per the company protocol, monitoring and responding to emails, booking appointments, registering new clients, processing payments, allocating and updating client accounts, completing client insurance forms, generating prescriptions, preparing medication for clients, uploading documents to client accounts, monitoring stock levels and reordering when required
  • you will be responsible for responding to all client queries via telephone and email and effectively managing the practice diary
  • hours Required: 37.5 hours per week Monday - Friday and one in three Saturday mornings
  • job Types: Full-time, Permanent

Requirements

  • customer service: 1 year
  • administrative experience: 1 year