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Estimated salary
£ 3000
Median salary at AJ MANAGEMENT
£ 1666Lowest salary
£ 3361The average salary
£ 7500Highest salary
AJ MANAGEMENT is looking for employees for positions:
support engineer
support engineer
Benefits
mobile phone
mutual
Responsibility
provide local desktop support for the London Office
logging calls via telephone and gathering sufficient details for resolution by the relevant person
classify calls to the service desk on arrival via email
perform troubleshooting with end users via email, telephone and in person
take ownership of technical problems and see through to resolution, even when passed to third parties
help to plan and execute desk moves
install software on new PC’s and Laptops
setup mobile devices to users, e.g. Android, iPhone, iPads
Requirements
strong customer focus, demonstrated through an excellent telephone manner and the way in which problems / issues are handled and resolved
excellent problem solving and analytical skills, evidenced via previous work experience or technical / scientific qualifications
ability to work and communicate with people at all levels
positive approach to new problems
flexible and adaptable
ability to work under own initiative as well as part of a team
experience working with Apple Macbooks is desirable
an active knowledge of information technology, and a passion for keeping up to date with the latest technologies. Desire to learn new skills and progress professionally