AIG INVESTMENTS UK Salary
THE AIG BUILDING 58 FENCHURCH STREET LONDON EC3M 4AB
TIN: 06397037
AIG INVESTMENTS UK Premium profile inactive Premium profile inactive
Earnings on positions in AIG INVESTMENTS UK
AIG INVESTMENTS UK is looking for employees for positions:
customer service representative
Language
- english
- italian
Responsibility
- provide practical help and advice to customers who may be distressed or vulnerable
- coordinate medical assistance and emergency medical travel services for customers
- provide customer service support re policy cover, monitoring and reporting on patient status and coordination of travel emergencies
- provide pre-travel advice, arrange medical appointments or hospitalisation abroad and coordinate air ambulances
- ensure all case handling is accurately documented in our system
- proactively handle escalated calls and ensure complaints are resolved
- liaise with customers and corporate clients over the phone and via email, many of whom will be in difficult and sensitive circumstances
- work towards targets and key performance indicators to achieve business objectives
Requirements
- excellent written and verbal communication skills
- customer service experience
- ability to multi-task and prioritise workload to meet targets and deadlines
- good numeracy, literacy and attention to detail
- good problem solving skills
- customer service: 2 years
Earnings on positions in AIG INVESTMENTS UK
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2041 £