AGILITY ECO SERVICES Salary
168 CHURCH ROAD HOVE BN3 2DL UNITED KINGDOM
TIN: 08304360
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Earnings on positions in AGILITY ECO SERVICES
AGILITY ECO SERVICES is looking for employees for positions:
customer service administrator
Working hours
- full-time
Benefits
- profit sharing
Responsibility
- make outbound telephone calls to book appointments across a wide variety of programmes and initiatives in line with our performance indicators
- ensuring the safe handling of customer sensitive personal data at all times in line with the company data protection policy
- working effectively with internal departments and industry partners to help deliver our full range of services
- maintain and update electronic work management systems in a timely and accurate fashion
- accurate data entry across our work management platforms
- recognise when to escalate queries and work opportunities to senior members of the team
- confidently answer wide variety of inbound telephone calls in line with our service level agreement, taking appropriate action to ensure customer/client satisfaction
- completion of and editing documents in line with task to ensure accurate delivery to clients, customers and industry partners
Education
- GCSE or equivalent
Requirements
- excellent verbal and written communication skills
- accuracy in reporting & administration
- attention to detail
- methodical and organised with ability to multi-task
- previous call centre experience
- comfortable with using IT platforms
- experience with vulnerable customers
- team-working