AGE UK EAST LONDON

Responsibility

• in this role, you will be responsible for our administration team/administrative tasks and our premises and equipment
• we offer good staff benefits, including a workplace pension and the option to join a health insurance scheme
• you will need previous experience of working in a busy office environment, looking after premises and carrying out HR tasks
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• age UK Cheshire East are seeking a highly efficient and organised part time Administrative Manager/PA to the CEO for a fixed term Maternity cover
• you will be highly organised and be enthusiastic about improving systems and making them efficient
• you will work closely with our Health and Safety and Human Resource advisors to ensure a high standard of delivery of Health and Safety and HR functions
• the work is very varied and busy. We are a friendly and dedicated team that are proud of the work we do and the difference we make to older people in Cheshire East
• JOB TITLE: Administrative Manager/PA to CEO – Fixed Term Maternity Cover
• you will need to enjoy providing excellent customer service to both internal and external customers so you should have excellent communication skills
• to undertake any other duties, which are consistent with the duties and responsibilities of the job
• to manage the online absence management system, ensuring that the system is updated appropriately to meet the charity’s requirements
• to be responsible for checking and authorising appropriate invoices, e.g., for utilities and supplies
• to ensure security of premises and to arrange for repairs, alterations and maintenance to be undertaken
• to ensure internal procedures are efficient and effective and continuously improving
• to undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London
• JOB PURPOSE: To ensure that an effective administration support service is provided across the organisation, HR functions are carried out, premises are managed and maintained, and the charity is compliant with Health and Safety legislation
• to ensure risk assessments are carried out at all the charity’s premises and ensure that risk assessments are carried out on all venues used for outreach and community activities
• to assist with maximising Age Concern East Cheshire’s fundraising and trading opportunities if required
• to arrange purchase and maintenance of equipment and organise staff training as appropriate
• provide leadership and support to the volunteering team
• support colleagues across the organisation to develop new volunteer roles and create appropriate role descriptions

Requirements

• implementing volunteer management systems and processes E
• recruitment and direct supervision of volunteers E
• knowledge of current best practice in volunteer management E
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• planning and organisational skills, including ability to plan, prioritise and deliver a complex workload E
• support and development of people and building cohesive teams E
• desirable- Ability to drive and the use of a car for business purposes
• an understanding of the needs and concerns of older people, including those with dementia D
• ability to communicate effectively, both in writing and verbally, with people at all levels E
• use of social media and online platforms to promote volunteering D
• essential- Excellent customer service skills
• knowledge of other languages, cultures and religions with reference to East London. D
• ability to engage and influence colleagues E
• desirable- Proven management/supervisory skills
• experience of developing relationships with partner organisations E
• knowledge of Investing In Volunteers accreditation and benchmarks D
• ability to produce attractive and accessible marketing and publicity materials E
• using client management or in-house databases for recording and collating data E
• essential- Excellent communication skills, both written and verbal, able to take minutes, write reports, draft letters etc
• strong presentation skills, sufficient to deliver training to staff and volunteers E
• ability to work alone and as part of a team E
• essential- A sound understanding of office systems and the ability to improve them
• skills to be self-servicing to a significant extent, including use of ICT E
• essential- Ability to work independently and as part of a team
• essential- Ability to organise self and workload

Earnings for position manager