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AG HOTELS is looking for employees for positions:
operations manager
operations manager
Working hours
full-time | Permanent
Responsibility
we are looking for a self-motivated candidate with leadership qualities to run the hotel efficiently
the company will provide ample support and opportunities to the right candidate to advance financially and professionally within our company
day to day running of hotel operations, ensuring all departments follow the SOPs and company policies
work in conjunction with the Cluster General Manager to actively manage key property issues
meeting budgets and KPIs, daily financial reconciliation and reporting to the management
AG Hotels Group is inviting applications for an experienced, confident and highly ambitious candidate to become the Operations manager of our 29 bedroom hotel in Chorley
preparing staff rotas, training, mentoring staff and coordinating staff appraisals
drive and monitor guest feedback and performance data achieving high levels of guest engagement and customer retention
Requirements
minimum 3 years of hotel operations experience across all departments – Housekeeping, FOH and F&B
self- starter, multi- tasker and well organised
A hands-on approach to managing with effective leadership skills
willing to work a flexible schedule including evenings, weekends, and bank holidays
food hygiene and health and safety knowledge
excellent communication skills, both written & verbal
passion for hospitality & possess the drive to constantly deliver top-class customer service
management: 3 years
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