ADAPT OUTDOORS  Salary

3RD FLOOR 5 TEMPLE SQUARE TEMPLE STREET LIVERPOOL L2 5RH

ADAPT OUTDOORS
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ADAPT OUTDOORS is looking for employees for positions:

customer service administrator

Working hours

  • full-time

Education

  • A-Level or equivalent

Requirements

  • excellent customer service experience and skills and the ability to deal with difficult customers
  • customer service: 1 year
  • via email and telephone, you will be dealing with customers from all over the UK, although a large portion will be from Merseyside
  • therefore, it is vital that you have the interpersonal and communication skills to interact in a positive and friendly manner with the public
  • as an “ambassador” of Adapt Outdoors, it is important that you give customers a positive experience and that they feel that Adapt Outdoors is a welcoming business which offers a friendly, helpful and professional service
  • ability to manage multiple tasks and deliver to deadlines

Responsibility

  • tracking stock
  • the need to ensure that the website information is accurate
  • when products are sold, either in-store or online, we need to make sure that the stock quantities in the system are adjusted accordingly with 100% accuracy
  • involves stock control , inventory management, purchase ordering and order fulfilment
  • ensures our records are kept accurately, and that we never run out of our best selling items
  • other duties as requested
  • order fulfilment
  • new stock due to arrive, etc