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ADAPT OUTDOORS is looking for employees for positions:
customer service administrator
customer service administrator
Working hours
full-time
Education
A-Level or equivalent
Requirements
excellent customer service experience and skills and the ability to deal with difficult customers
customer service: 1 year
via email and telephone, you will be dealing with customers from all over the UK, although a large portion will be from Merseyside
therefore, it is vital that you have the interpersonal and communication skills to interact in a positive and friendly manner with the public
as an “ambassador” of Adapt Outdoors, it is important that you give customers a positive experience and that they feel that Adapt Outdoors is a welcoming business which offers a friendly, helpful and professional service
ability to manage multiple tasks and deliver to deadlines
Responsibility
tracking stock
the need to ensure that the website information is accurate
when products are sold, either in-store or online, we need to make sure that the stock quantities in the system are adjusted accordingly with 100% accuracy
involves stock control , inventory management, purchase ordering and order fulfilment
ensures our records are kept accurately, and that we never run out of our best selling items
other duties as requested
order fulfilment
new stock due to arrive, etc
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