ABSOLUTE NETWORKS in Derby Salary

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FRIAR GATE STUDIOS FORD STREET DERBY DE1 1EE ENGLAND
TIN: 04851663
  Wholesale & Retail Trade
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ABSOLUTE NETWORKS
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ABSOLUTE NETWORKS is looking for employees for positions:

it support technician

  • it support technician

Working hours

  • full-time

Language

  • english

Salary

  • salary

Education

  • GCSE or equivalent

Requirements

  • office 365 implementation/ migration experience
  • full UK driving licence
  • customer service experience essential
  • understanding of good customer service
  • ability to learn and develop skills to keep-up with industry developments and changes
  • telephone service experience
  • active Directory
  • minimum of 1 year’s industry experience OR IT subject graduate

Responsibility

  • responding within SLA time limits to call-outs
  • diagnose first-level technical issues over the phone, via email and remotely
  • other reasonable duties as required by Senior Management
  • supporting the installation of new applications
  • adhere to all applicable company policies and procedures
  • required skills and experience