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A10 NETWORKS is looking for employees for positions:
sales representative
sales representative
regional sales manager
Working hours
full-time
Responsibility
manage transactions through every stage of the renewal cycle with EMEA direct customers and EMEA channel partners
integrated closely with EMEA Field & Channel Sales organization in support to
cross-Sell / Renewal Tech Refresh new opportunity growth in assigned territory
partner with EMEA Field and Channel Sales organization to lead development of new opportunity growth in assigned territory
partner with Customer Success team to provide seamless customer support during renewal process
respond to questions from End-Customer / Channel on any aspect of renewal
manage renewal activities for EMEA including supporting, achieving, and measuring various Customer Success KPIs and related metrics, including customer satisfaction, adoption rate, and renewal rate
interpret and analyze KPIs and related metrics to develop and drive strategy to optimize our renewals business and customer lifecycle
Requirements
proven success in building and maintaining successful relationships with prospective and existing customers
demonstrated success in an operational role with a focus on Customer Success
A basic understanding of telecommunications, networking and IP technology solutions
strong communication skills are required, both written and oral
strong knowledge of accessing and using the Internet, SFA tools, and MS Office tools
required working experience utilizing SFDC, Oracle & Discoverer reporting
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