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A. F. JONES STONEMASONS is looking for employees for positions:
operations manager
operations manager
general manager
Responsibility
preparing and sending quotations
processing customer orders
maintaining and updating databases
keeping clients updated on the progress and status of their orders
raising Purchase Orders and Work Orders
setting out lettering and designs for cutting
efficiently managing all customer enquiries via telephone, email, walk-in and internal referrals as well as website enquiries and Live Chat responses on Company website
producing design proofs for clients
Requirements
excellent telephone manner
excellent Customer Service skills
must be organised with good time management skills
the ability to use initiative and proactive problem solving
good commercial acumen including confidence looking and analysing
ability and confidence using management tools such as Sage, SNA Masonry Management, Simpro, Signlab and Wissen Castop. Training will be provided but the ability to pick systems up quickly is key