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A. & B. GLASS COMPANY is looking for employees for positions:
customer service engineer
customer service engineer
customer service coordinator
window fabricator
Working hours
full-time | Permanent
Requirements
the following qualifications are the minimum requirements necessary to successfully perform this role
have at least two years knowledge on maintenance of UPVC products and a valid CSCS card
valid driver’s licence
experience troubleshooting and responding to customer concerns
proven record of being reliable and accountable for all aspects of their job
excellent analytical, interpersonal and communication skills with the ability to communicate on technical issues in an easy to understand manner
resourceful, with the ability to work independently
however, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements
Responsibility
basic troubleshooting, installation, maintenance and repair on designated products
completing product replacement in a professional manner
ordering and managing van stock
keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
the Customer Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer’s products supplied and fitted by A & B Glass
establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned
the Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change
meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements. CSCS card/ ladder training / manual handling