YOURS CLOTHING is looking for employees for positions:
customer service adviser
Working hours
full-time
Language
english
Responsibility
what is the role
protecting and enhancing revenue through delivering first class, timely customer service from all methods of customer contact
what you will do
message handling within agreed current service level delivering first-time resolution for customer queries in line with policies & procedures
return communications with customers within agreed timescales to ensure full resolution of customer queries and issues
investigating and escalating customer issues when appropriate to enable effective resolution and continuous improvement
working within a busy, vibrant department this role will encompass all aspects of ‘Front Line Customer Service’, including complaint handling, problem solving and management of online customer reviews
utilising available systems for tracking, information gathering, troubleshooting and communication
purchase ledger
Working hours
full-time
Language
english
Responsibility
what is the role
what you will do
process stock invoices
match stock invoices with delivery counting sheets
ensure costs are accurate and stock is delivered in line with invoiced quantities
investigate any shortages and price discrepancies
provide accurate and timely management information to accountant and financial controller
the main purpose of this role is to provide purchase ledger support to ensure our costs are recorded and processed in a timely manner enabling accurate financial reporting and cost control in a rapidly expanding business
retail sales advisor
Working hours
full-time
temporary
part-time | Permanent
Salary
salary
Responsibility
if so, then we want YOU
are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
ensure compliance with all company procedures
assist with deliveries and stock handling on a regular basis - we are busy
assist with deliveries and stock handling on a regular basis
undertake cleaning and housekeeping duties
take responsibility for personal development and actively seek opportunities for improvement
Requirements
our environment is fast paced, ever evolving and full of excitement
copywriter
Language
english
Responsibility
assist day-to-day website running ensuring messaging is up-to-date and relevant, products are easily merchandised and highlighting any glitches to the development team
conducting day-to-day maintenance of the affiliate channel including recruitment of new affiliates, building relationships with top performing affiliates and analysing their performance
writing blogs in line with the blog calendar for any of the brands
buyer
Responsibility
what is the role
to support the Buyer to source, develop, buy and deliver a specific range of products at the right time
what you will do
manage key administrative duties for the Buying team from product concept to finished bought product
clearly and effectively communicate with all suppliers and internal departments in line with the critical path
manage the order raising process as and when required with buyer’s approval
manage the sample process and organisation for the department in a timely fashion
manage the sample sealing process working closely with garment tech team to meet the critical path requirements
sales adviser
Working hours
full-time
Responsibility
if so, then we want YOU
are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
take responsibility for personal development and actively seek opportunities for improvement
assist with deliveries and stock handling on a regular basis - we are busy
replenish stock with our fantastic products and specialist brands
store manager
Working hours
full-time
full-time | Permanent
Responsibility
yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet
yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers
our continued success comes from us listening to our customers and delivering fashion products at the right price
our environment is fast paced, ever evolving and full of excitement
our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price
yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe
we have an exciting new opportunity for a new Store Manager to join our fantastic team
find out more about us here
Salary
salary
Requirements
warm, friendly and engaging personality
an energy and enthusiasm to succeed
highly motivated and a desire to be the best
results Driven
proven ability to work well within a team and to use own initiative
proven record of good attendance and flexibility
confident and articulate when speaking to customers
ability to work hard and juggle changing priorities
retail manager
Responsibility
source new display equipment as required, negotiate and arrange disbursement of equipment
continuous improvement of all areas of presentation within the store environment – product display, POS, fitting rooms, till points, signage etc
devise strategy for visual displays in windows and deliver to stores
supervisor
Working hours
full-time
Responsibility
if so, then we want YOU
are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
cashing up at the end of the day and ensuring correct procedures are followed
assist with deliveries and stock handling on a regular basis - we are busy
training and coaching store colleagues as and when required
undertake cleaning and housekeeping duties
provide back-up management support and be responsible for the running of the Store on adhoc days
customer service agent
Language
english
Working hours
full-time | Permanent
Responsibility
what is the role
protecting and enhancing revenue through delivering first class, timely customer service from all methods of customer contact
what you will do
message handling within agreed current service level delivering first-time resolution for customer queries in line with policies & procedures
return communications with customers within agreed timescales to ensure full resolution of customer queries and issues
investigating and escalating customer issues when appropriate to enable effective resolution and continuous improvement
working within a busy, vibrant department this role will encompass all aspects of ‘Front Line Customer Service’, including complaint handling, problem solving and management of online customer reviews
utilising available systems for tracking, information gathering, troubleshooting and communication
Salary
salary
Requirements
attention to detail – meticulous, thorough and right first time mentality