Salary at YORLINC

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50 PORTLAND STREET LINCOLN LN5 7JX

TIN: 04325949

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YORLINC

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YORLINC is looking for employees for positions:

customer service administrator

Responsibility

greeting visitors, answering phone calls, and directing enquiries to the appropriate personnel
booking appointments for various aspects of the company and managing calendars using a CRM system
proofreading and performing quality assurance checks on reports
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dispatching reports to relevant parties and completing any follow-up tasks
managing incoming and outgoing emails, including sorting, distributing, and preparing correspondence
ensuring students submit required documents prior to their appointments
maintaining and updating company databases and filing systems
collaborating with various teams to support their administrative needs
handling general office administrative duties as assigned
maintaining a clean and organised office environment

Requirements

previous experience in a similar administrative role
strong attention to detail and accuracy in reading
excellent verbal and written communication skills
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proficiency in core office systems, including MS Office
exceptional telephone etiquette and customer service skills
ability to work independently or as part of a team
strong problem-solving skills
efficient time management and ability to meet challenging deadlines

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