YORKSHIRE GAS AND POWER is looking for employees for positions:
sales account manager
Working hours
full-time
Salary
salary
Responsibility
deliver personal and team sales targets
negotiate gas and electricity supply contracts with partners and customers
managing a renewal portfolio for your partners
proactively develop and improve propositions with our partners
achieve excellence through delivery of market leading customer service
supporting back office functions in providing aftersales support and customer care
production of bespoke sales quotations and tenders for TPI’s and processing of all sales contracts
understand TPI performance – Live rate, consumption, debt, etc
Requirements
minimum of 1 year’s experience in an Account Manager or Business Development Manager role
ambitious and driven to be successful is a must
great relationship builder
excellent verbal and written communication skills; proficient at communicating up to management
accuracy and attention to detail to a very high standard
quick learner that is ready to help question, develop & improve processes
purchase ledger administrator
Working hours
full-time
Salary
salary
Responsibility
the candidate must be highly adept in learning how to use new systems and must be technologically adept
reporting to the Financial Controller, the candidate will be provided with a high level of responsibility in a short space of time to assist with the financial operations of the company
the candidate will be required to learn and adapt to the large number of evolving finance and system processes required to ensure the smooth operation of the company
the candidate will be expected to be bright and will be expected to apply knowledge with minimal errors, operating in the highly complex B2B energy supply sector
Requirements
minimum of 3 years’ experience in a finance-based role
experienced with Sage 50/200
highly PC literate
excellent and professional telephone manner
excellent written and verbal skills
accuracy and attention to detail to a very high standard
excellent communication skills and must be proficient at communicating up to director level
account manager
Working hours
full-time
Benefits
company car
Responsibility
deliver personal and team sales targets
negotiate gas and electricity supply contracts with partners and customers
using these relationships for tendering gas and electricity supplies of business customers
managing a renewal portfolio for your partners
proactively develop and improve propositions with our partners
achieve excellence through delivery of market leading customer service
reporting to the TPI Channel Manager, the candidate will be expected to build rapport with YGP’s partners and consultants
supporting back office functions in providing aftersales support and customer care
Salary
salary
Requirements
minimum of 1 year’s experience in an Account Manager or Business Development Manager role
ambitious and driven to be successful is a must
great relationship builder
excellent verbal and written communication skills; proficient at communicating up to management
accuracy and attention to detail to a very high standard
quick learner that is ready to help question, develop & improve processes
internal account manager
Working hours
full-time
Salary
salary
Responsibility
deliver personal and team sales targets
negotiate gas and electricity supply contracts with partners and customers
using these relationships for tendering gas and electricity supplies of business customers
using these relationships for tendering gas and electricity supplies of SME and I&C customers
managing a renewal portfolio for your partners
proactively develop and improve propositions with our partners
achieve excellence through delivery of market leading customer service
reporting to the TPI Channel Manager, the candidate will be expected to build rapport with YGP’s partners and consultants
Requirements
minimum of 1 year’s experience in an Account Manager or Business Development Manager role
ambitious and driven to be successful is a must
great relationship builder
excellent verbal and written communication skills; proficient at communicating up to management
accuracy and attention to detail to a very high standard
quick learner that is ready to help question, develop & improve processes
account management: 1 year
sales: 1 year
operations manager
Working hours
full-time
Salary
salary
Responsibility
conducting regular 1 to 1s and team meetings
manager
Working hours
full-time
Salary
salary
Education
GCSE or equivalent
Responsibility
the debt recovery department are accountable for our entire customer debt recovery process with the goal of optimising bad debt losses
responsible for delivering a seamless customer experience across all stages and touchpoints in the customer journey
identify and implement initiatives to improve customer activation, onboarding, and retention
you will be a great leader of people who knows how to get the best from their team
ensure that the customer experience team works in collaboration with all other business functions
you must have a resilient approach when dealing with difficult customers who are in arrears
lead and manage the daily offshore customer service operations and processes
you will have empathy, great listening skills, but be able to get results
Requirements
minimum 3-year team leader or management experience of a collection team
yorkshire Gas and Power is hiring a Customer Experience Manager
minimum of 2 years team leader or management experience of a customer service team
be an effective Leader of the Team
be able to develop and inspire their team
this is a genuine opportunity for an individual to progress their career along with the rapid growth of YGP
knowledge of credit related regulations is desirable