WREA HEAD Salary
WELLESLEY HOUSE 204 LONDON ROAD WATERLOOVILLE PO7 7AN
TIN: 07928618
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Earnings on positions in WREA HEAD
WREA HEAD is looking for employees for positions:
night porter
Working hours
- part-time
Language
- english
Responsibility
- to deal with any guest queries or complaints in a polite, friendly and professional manner ensuring guest satisfaction
- to ensure that procedures are followed using a handover diary and ensuring appropriate actions are taken to resolve any outstanding issues
- check-in and check-out and speak to hotel guests in a confident, professional, and friendly manner
- provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information
- to understand room locations and all aspects of the individual rooms
- help with luggage as well as having knowledge of special events, town attractions, and guest amenities
- basic computer skills
- to notify a manager of any appropriate issues