actively calling targeted businesses with the ultimate aim of signing fabulous merchants
providing clients with relevant information; especially in response to enquiries about products and services
meeting weekly KPIs and monthly sales targets
creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base
continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation
lead developer
Working hours
full-time
Requirements
java 8-20, Spring Boot
play Framework / Microservices
BDD, Spock
good communication abilities & team-working skills
experience of a high-volume distributed eCommerce environment
experience working in an Agile environment
elastic Search
experience of Continuous Integration / Continuous Delivery frameworks
Contract type
permanent - 40 hours per week
customer service advisor
Working hours
full-time | Part-time
Responsibility
handling queries or complaints from customers via Inbound calls, email, web chat, white mail or social media forums
building rapport with our Wowcher customers to ensure world-class customer service and to resolve consumers queries, problems or complaints
liaise with our merchants on behalf of our customers to resolve customer queries in a timely and professional manner
meeting challenging targets for Quality of interaction and process follow through
to consistently meet all individual and team targets
actively contribute in team meetings and share knowledge with colleagues to maximise knowledge retention within the project
to ensure the best Customer service experience is given to all customers
to achieve KPI's whilst maintaining excellent quality
Requirements
understanding customer needs
performance Management
monitoring quality and standards
executive pa
Salary
salary
Responsibility
diary management; inbox management, scheduling meetings, appointments and personal commitments
booking travel, accommodation and creating itineraries
liaising with external contacts
preparation for meetings and taking minutes when required
proof reading documentation
managing the Office Manager/Receptionist and have ultimate responsibility of Front of House and general office requirements
personal errands for Exec team
organising social events including Christmas and summer company party and conferences alongside HR team
Requirements
at least 2 years experience in a PA role
excellent communication and relationship building skills, both internally and externally
understanding of high confidentiality in role
able to prioritise and multi-task under pressure
personable with a can-do attitude
attention to detail
advanced administrative skills and basic IT skills
degree level educated
sales account manager
Salary
salary
Responsibility
manage a portfolio of International Travel Accounts
research and build International Travel deals
deal Management including –
tracking Live Deals
price and Availability monitoring
booking Calendar Management
copy Feedback
deal extensions
Requirements
ability to prioritise workload
ability to work under pressure to meet short deadlines
good at managing objection handling skills, with the ability to anticipate queries and objections
ability to negotiate on commission structures
data scientist
Responsibility
ability to clean and validate data to ensure uniformity and accuracy
use combined knowledge of computer science, modelling, statistics, and analytics to create new personalisation algorithms and optimise existing ones
use strong commercial expertise, and mine vast amounts of data, for useful insights and trends to enhance B2B proposition
understand the phases of a consumer’s lifecycle, identifying opportunities where we can increase their LTV and engagement
developing interactive dashboards that visualise real-time data & trends
building scalable machine learning pipelines and using engineering and optimisation methods to improve data set performance
Requirements
A degree in mathematics or statistics
advanced experience with machine learning and programming
experience using data visualization tools
proficient in writing algorithms and knowing when to apply them
excellent communication skills and ability to understand commercial implications of data
independent, structured, and precise work ethic
experience within e-Commerce preferrable but not mandatory
3+ years of industry experience
Contract type
day Rate: Up to £1000.00 Per Day
senior account manager
Responsibility
actively calling targeted businesses with the aim of signing fabulous merchants
providing clients with relevant information; especially in response to enquiries about products and services
meeting weekly KPIs and monthly sales targets
what we offer you
competitive commission structure
new and modern office with a lively and social working culture
creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base
continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation
account manager
Responsibility
manage a portfolio of International Travel Accounts
research and build International Travel deals
deal Management including –
tracking Live Deals
price and Availability monitoring
booking Calendar Management
copy Feedback
deal extensions
Requirements
ability to prioritise workload
ability to work under pressure to meet short deadlines
good at managing objection handling skills, with the ability to anticipate queries and objections
ability to negotiate on commission structures
devops engineer
Salary
salary
Responsibility
senior DevOps engineer required for the DevOps team at Wowcher
we are continuously improving our DevOps capability and want your help
the role will require close liaison with development and test teams to increase effectiveness of current dev processes
participation in an out-of-hours emergency support rota will be required
you will be helping to shape the way that we use our DevOps tools into the future and innovating to deliver business value and improve the cadence of the entire dev team
Requirements
good knowledge of Amazon Web Services suite
oracle/SQL database maintenance experience
experience with continuous integration/deployment & automation tools
elastic Search
experience with Linux administration
serverless/container based approach
working experience deploying, maintaining and monitoring Java web-based applications
automated testing of infrastructure deployments
senior engineer
Working hours
full-time
Responsibility
senior DevOps engineer required for the DevOps team at Wowcher
we are continuously improving our DevOps capability and want your help
the role will require close liaison with development and test teams to increase effectiveness of current dev processes
participation in an out-of-hours emergency support rota will be required
you will be helping to shape the way that we use our DevOps tools into the future and innovating to deliver business value and improve the cadence of the entire dev team
Requirements
oracle/SQL database maintenance experience
elastic Search
good knowledge on creating and maintaining the infrastructure as code using Terraform
automated testing of infrastructure deployments
solid experience with CI-CD tools like Jenkins, git, Puppet or Ansible
experience of performance testing & JVM tuning
experience with Linux administration and CVEs scan - Amz Linux, CentOS
experience of a high-volume distributed eCommerce environment