WOODS FURNITURE VILLAGE is looking for employees for positions:
designer
Working hours
full-time
Responsibility
join Our Team as a Midweight Digital Designer
Salary
salary
Requirements
proficiency in creating engaging, interactive designs and motion graphics
A portfolio showcasing strong digital work, including display banners, emails, and social media
proven expertise in responsive and adaptive digital design best practices and methods
UX/UI design skills
experience in building emails with Adestra or similar software
knowledge of HTML & CSS
A minimum of 3+ years of experience in a similar role, preferably with retail projects
strong presentation skills, able to articulate your work clearly, confidently, and engagingly
project manager
Working hours
full-time
Responsibility
capturing requirements from our key stakeholders including our Multichannel Director, Retail Buying Team and Product Team
overseeing the design, production and installation of all POS materials ensuring compliance with brand standards
writing considered, accurate briefs for our in-house creative studio
working with external printers and suppliers to ensure delivery of printed materials on time and within the agreed budget
developing and managing the Marketing Executive who will provide support on the project
communicating project updates including key milestones and timings to the relevant stakeholders
managing the implementation of a new visual identity for our in-store Point of Sale materials, including price tickets and other supporting collateral that enhance the shopping experience
supporting with the day-to-day execution of in-store marketing activity including writing weekly POS bulletins for the store teams when required
Requirements
proven experience as a Project Manager, ideally in a retail marketing environment
experience in sourcing printed collateral
A good understanding of retail marketing techniques
excellent organisational and time management skills
strong attention to detail
collaborative, helpful approach
ability to self-manage and proactively seek information when needed
driven and results orientated
business analyst
Responsibility
review current ways of working across the business and understand the implementation of existing solutions
as relevant, identify processes and systems required to introduce your recommendations
as appropriate, actively contribute to establishing the business case linked to system changes and gaining commitment to the change
manage risks and issues associated with business requirements definition, ensuring that the overall solution remains fit for purpose
understand business needs and define business requirements for new business solutions related to potential change or business transformation, fully understanding how these will fit within the overall systems architecture, ensuring that the solutions meet the business needs
fully understand technical solutions, validate work products by the team as part of the deployment of business solutions
undertake stakeholder analysis by engaging with a wide range of business stakeholders to obtain and capture business system requirements ensuring that the business problem or opportunity is clearly defined, using multiple techniques including engaging workshops, interviews and observation
document requirements in the form of user stories and functional specifications for new business systems and processes ensuring that business requirements are well structured and clearly defined with supporting evidence including process flows and data models, with valid and complete acceptance criteria
transport manager
Working hours
full-time
Responsibility
providing an exceptional customer experience that culminates in strong NPS and Trustpilot scores
ensuring the swift and satisfactory resolution of any complaints or queries and affect change to avoid a repeat occurrence
supporting the Transport Team Leader in delivering full compliance to the information recorded on Dispatch Track
managing all supplier related activities and communications
supporting the GM with people management practices as required i.e., recruitment, probation management, development, absence management and any disciplinary procedures, etc
regularly reviewing the CSC traffic light system to ensure all levels of communication are directed to and addressed by the correct department
support the transport fulfilment team leader in achieving the transport financials including van efficiencies, overtime, agency, and contractor spend
ensuring the required training takes place whether on the job, via the LMS or through team attendance at company run programmes to maximise performance
Requirements
the ability to establish effective relationships and build sustainable high performing teams
accountable and focused on achieving results
actively practices self-development to build their skills, abilities, and behaviours
furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit
demonstratable knowledge and understanding of key business areas - Financial, Sales, Marketing, HR and Operations and uses this knowledge to make good judgments and quick decisions
demonstratable ability to analyse and assess likely outcomes, evaluate options, and decide on an appropriate course of action quickly in a fast-paced environment
retail merchandiser
Working hours
full-time
Responsibility
completion of Product Introduction form under Buyer / Productivity Manager’s instruction
undertake regular comp shop ensuring the business is in-line with competitors
deal with any product relating queries
contributing positively and effectively in all team settings
raising of Display Purchase Orders and showroom clearance in line with range plan
maintain good knowledge of all new and existing products
creating, collation and issue of the weekly ‘RBT Product Update’
build productive relationships with the team, including new team members
transport supervisor
Working hours
full-time
Responsibility
this includes supporting full compliance with all relevant legislation including the vehicle operator licensing legislation for the home delivery fleet
you will be responsible for supporting the Distribution Manager in the successful management of the distribution centre team performance in each of the key results areas – financial, service, people and operations
you will ensure all drivers act as brand ambassadors for the company in line with our marketing strategy; you will achieve this through the demonstration of our key leadership characteristics and by championing the company values
Requirements
consistently leads by example, inspiring and motivating their team with energy and enthusiasm to achieve the company vision
is a people champion who establishes effective relationships and builds sustainable high performing teams
champions the company values through their actions
is passionate about customer service
is fully accountable and focused on achieving results
translates business strategy into clear objectives and challenging goals
expects the highest levels of performance and emphasises positive motivation, training and improvement to achieve this
measures performance to ensure individual and team accountability
store manager
Working hours
full-time
Salary
salary
customer advisor
Working hours
full-time
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
Responsibility
furniture Village are currently looking for a talented and committed Customer Care Advisor, to join our Customer Care Team, based next to Junction 13 on the M1
this is a full time, permanent role, and not only offer’s a market leading salary of £28,500, but the potential of a Group performance bonus of 10%
at Furniture Village Customer Care, we don’t want robots who read scripts. We want individuals who can combine their personality, skillset, and tools we provide to deliver top results for the customer and the team
what you can expect in return as our Customer Care Advisor…
market leading salary and benefits package
we are a multi award winning family business that truly understands the value of our people. Our culture of I want to be here, I want to do well, I want to be appreciated and I want to be heard runs through everything we do
something that we are incredibly proud of is the length of service within the business and just how many of our own people have grown their careers here at Furniture Village
the opportunity to develop and grow with the business
Requirements
customer service: 1 year
warehouse supervisor
Working hours
full-time
Salary
salary
Responsibility
we put gorgeous, stylish furniture within everybody’s reach
as a Warehouse Supervisor you will absolutely represent our brand and vision delivering fantastic, friendly customer service
within the distribution centre you play a key role in ensure that all tasks on your shift are completed
you will be also responsible for receiving goods into stock and ensuring everything is store correctly as well as safely
you will also prepare good for delivery as well as deal with damaged or faulty products
thirty years and over 50 UK-wide stores later, this philosophy still holds true and we are the country’s number one, independently-owned furniture retailer and still growing
we’re also passionate about growing our own talent and offer great career and development opportunities for people who want to succeed
have worked in a previous Supervisor or Leadership position
showroom manager
Working hours
full-time
full-time | Permanent
Responsibility
showroom Manager
we are looking for an experienced Showroom Manager to join our team
the Showroom Manager will also be responsible for developing and implementing strategies to increase sales, overseeing staff performance, and managing inventory
the ideal candidate will have excellent communication and interpersonal skills, a passion for customer service, and the ability to think strategically
manage the showroom and staff
develop and implement strategies to increase sales and customer satisfaction
ensure that the showroom is well-stocked and organized
train and motivate sales staff
Salary
salary
Education
GCSE or equivalent
Requirements
excellent time management skills to prioritize tasks effectively
strong phone etiquette and communication skills
organizational abilities to maintain a well-functioning showroom
administrative skills to handle paperwork and record keeping
retail sales: 1 year
sales: 1 year
supervising experience: 1 year
customer service: 1 year
Changes in earnings for the position delivery driver
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.6K £
2023
2.8K £
2024
3.1K £
2025
Changes in earnings for the position general manager
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.6K £
2023
2.8K £
2024
3.1K £
2025
Changes in earnings for the position sales consultant
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.6K £
2023
2.8K £
2024
3.1K £
2025
Changes in earnings for the position warehouse operative
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.6K £
2023
2.8K £
2024
3.1K £
2025
Changes in earnings for the position warehouse manager