WILLIAMS COMMERCE Salary
64 MANSFIELD STREET LEICESTER LE1 3DL ENGLAND
TIN: 07051709
WILLIAMS COMMERCE Premium profile inactive Premium profile inactive
Earnings on positions in WILLIAMS COMMERCE
WILLIAMS COMMERCE is looking for employees for positions:
customer service advisor
Working hours
- full-time
Responsibility
- championing a customer-focused service culture with a "right first time" ethos towards all the services provided
- identifying enhancements to the support provided to customers
- making notes on customer accounts to help identify common complaints and resolutions
- job Title: Customer Support Assistant
- handling initial escalations from customers, as well as internal or external delivery teams
- company: Williams Commerce Ltd
- being part of the escalation process to deal with emergencies and high-priority incidents
- location: Leicester City Centre
Requirements
- excellent written and oral communication skills
- ability to organize multiple simultaneous customer contacts, often to tight deadlines
- previous customer service experience in a digital/online environment is essential
- ability to work on your own initiative and as part of a team
- background technical knowledge around applications and business IT systems
- E-commerce knowledge around Magento, Big Commerce or Similar
- customer support experience, including support ticketing systems
- customer service: 2 years
Earnings on positions in WILLIAMS COMMERCE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2250 £