sales administrator
Responsibility
- being the face and voice of Wild Thang
- managing the incoming sales mailbox
- process repeat orders via email or phone
Show more +10 - sending follow up reminders to customers
- liaising with third party suppliers
- check data accuracy in orders and invoices
- contact customers to obtain missing information or answer queries
- liaise with the Logistics department to ensure timely deliveries
- maintain and update sales and customer records
- develop monthly sales reports
- communicate important feedback from customers internally
- ensure sales targets are met and report any deviations
- stay up-to-date with new products and features
Requirements
- exceptional verbal and written communicate skills
- video calling skills via Zoom and Microsoft Teams or similar application
- enthusiastic
Show more +32 - active listening skills
- self-motivated
- rapport building skills
- proven work experience as a Sales administrator or Sales support agent
- charismatic
- hands on experience with CRM software and MS Office
- problem-solving skills
- flexible
- good attention to detail
- understanding of sales performance metrics
- able to adapt
- excellent organisational and multitasking skills
- time management and prioritising skills
- empathetic
- A team player with high level of dedication
- prospecting skills
- patient
- ability to work under strict deadlines
- collaborative, team player skills
- professional
- certification in Marketing, Sales or relevant field is a plus
- closing skills
- hardworking
- administration skills
- positive and optimistic
- able to work to set targets
- A can do attitude
- articulate nature
- able to prioritise
- friendly and polite
- well organised
- easy to get on with
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